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Firefox 22 won't display embedded font

Posted

Good evening, all. This problem is similar to a problem discussed here (https://support.mozilla.org/en-US/questions/956597), but since his situation does not exactly fit mine, and none of the solutions seem to work for me, I'm opening my own thread. I am a co-webmaster of a website which utilizes an embedded Burmese font, which for ease, is managed by Wordpress, and the font is also embedded via a Wordpress plugin specifically designed for embedding Burmese fonts.

Ever since I switched my Firefox from version 18.0 to 22.0, I've noticed that the font (Myanmar3) is no longer embedded inside Firefox. It works fine in Chrome, and even in *gulp* IE. I've also tried the Android version of Firefox, and the font loads there as well, but for some reason, in my browser, unless I have "Myanmar3" selected in my Preferences, I am not able to see the font embedded, and instead, another Burmese unicode font is used in its place.

I tried troubleshooting by using the WebDeveloper panel and I found this error: [21:33:39.682] downloadable font: no supported format found (font-family: "Myanmar3" style:normal weight:normal stretch:normal src index:1) source: (end of source list) @ http://mmwebfonts.comquas.com/fonts/?font=myanmar3

However, when I go to that website, and find the *.eot file used to embed the font, the file exists, and there is font data inside of it, so I don't understand why my Firefox and the Firefox on another computer in this house can not properly load the embedded font. Is it because the *.eot file is not on my own server? I fail to see how that is the reason when Firefox could load it before.

Thanks in advance for answering.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • The Totem 3.4.3 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:22.0) Gecko/20100101 Firefox/22.0

More Information

Application Basics
Name
Firefox
Version
22.0
User Agent
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:22.0) Gecko/20100101 Firefox/22.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
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2.2.4
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Diccionario de Español/España
1.5
true
es-es@dictionaries.addons.mozilla.org
DownloadHelper
4.9.15
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
DuckDuckGo Plus
0.2.39
true
jid1-ZAdIEUB7XOzOJw@jetpack
Greasemonkey
1.9
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Myanmar Converter Pro
0.4.32
true
memoirtokeith@gmail.com
Youtube High Definition
6.3
true
{7b1bf0b6-a1b9-42b0-b75d-252036438bdc}
Illuminations for Developers
1.1.25
false
sroussey@illumination-for-developers.com
Tagu
1.2.6
false
jid1-WnoOwfeLxhQEKQ@jetpack
Ubuntu Firefox Modifications
2.6
false
ubufox@ubuntu.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size_cached_value
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.lamb-fw.org/burmese/
browser.startup.homepage_override.buildID
20130620123127
browser.startup.homepage_override.mstone
22.0
dom.mozApps.used
true
dom.w3c_touch_events.expose
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extensions.lastAppVersion
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font.language.group
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font.name.monospace.x-unicode
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Padauk
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Myanmar3
font.name.sans-serif.x-user-def
Padauk
font.name.serif.x-unicode
Myanmar3
font.name.serif.x-user-def
Padauk
keyword.URL
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places.database.lastMaintenance
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places.history.expiration.transient_current_max_pages
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Graphics
Adapter Description
Intel Open Source Technology Center -- Mesa DRI Intel(R) G45/G43
Device ID
Mesa DRI Intel(R) G45/G43
Driver Version
2.1 Mesa 9.0.3
GPU Accelerated Windows
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Intel Open Source Technology Center
WebGL Renderer
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AzureCanvasBackend
cairo
AzureContentBackend
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AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
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Prevent Accessibility
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Library Versions
Expected minimum version
Version in use
NSPR
4.9.6
4.9.6
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0

Question owner

I think the problem may be the use of the *.eot file. I checked with other embedded fonts on that server, and if a use a font that was uploaded as *.ttf, it now works on all browsers with no problems. However, any font that is auploaded with *.eot is not loaded properly, as shown in the WebDev panel. Any thoughts as to why this could happen?

jscher2000
  • Top 10 Contributor
2368 solutions 20966 answers

I think Firefox prefers WOFF files.

The MDN page says, about EOT: "Support of the Embedded OpenType font format is not included in the compatibility table because it is a proprietary feature."

https://developer.mozilla.org/en-US/docs/Web/CSS/@font-face