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I tried to update to new version. Yesterday, you responded that I have the new version, but my screen does not look or function like the new version.

Posted

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I have none of the new attributes for being on the most current version of firefox.

Also, as I was trying to resolve my issue with not being able to open the itunes store I noticed that my firewall is not allowing the following: Plugin Container for Firefox. Should this be allowed?

Also, I am not able to download the itunes software through Firefox. I have to use either Google Chrome or Internet Explorer. Why would this be happening?

Please help. I'm not sure what is going on.

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I have none of the new attributes for being on the most current version of firefox. Also, as I was trying to resolve my issue with not being able to open the itunes store I noticed that my firewall is not allowing the following: Plugin Container for Firefox. Should this be allowed? Also, I am not able to download the itunes software through Firefox. I have to use either Google Chrome or Internet Explorer. Why would this be happening? Please help. I'm not sure what is going on.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.7 r700
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • iTunes Detector Plug-in
  • 5.1.20125.0
  • NPWLPG
  • Motive Plugin for Mozilla Browsers
  • Logitech Device Detection
  • CANON iMAGE GATEWAY Album Plugin Utility Module

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • FreeHDSport.TV 1.2 (freehdsport@freehdsport.tv)
  • GoPhotoIt 1.5 (gophoto@gophoto.it)
  • Logitech Device Detection 1.23.0.5 (DeviceDetection@logitech.com)
  • Pocket 3.0.4 (isreaditlater@ideashower.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Kodak EasyShare Gallery Companion 2.1 (kodak-companion@mozilla.com) (Inactive)
  • Searchqu Toolbar 4.5.1.00 ({99079a25-328f-4bd4-be04-00955acaa0a7}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0042
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 1-10-2012
  • driverDate2:
  • driverVersion: 8.15.10.2622
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • gfx.direct3d.checkDX10: False
  • gfx.direct3d.last_used_feature_level_idx: 1
  • keyword.URL: http://dts.search-results.com/sr?src=ffb&appid=102&systemid=406&sr=0&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1372385612
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1303761076
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1370916876

Misc

  • User JS: Yes
  • Accessibility: No
user633449 1539 solutions 10745 answers

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