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Pop ups and little ads keep appearing on the screen even though I have pop-upblocker on. How do I stop it?

Posted

Randomly when I turn on firefox, go to a new page or open a new tab I will either get a full blown pop up (Almost all of them are awful but one was actually a full TV episode which threw me for a loop. And it was to a show I actually like) or I will get a little tiny add or video in the bottom right hand corner. Most of the time, though HIGHLY annoying, I can just close it down. But when it pops up when I'm trying to watch something on Netflix I have to refresh the page in order for it to go away. I have popup-blocker on but I'm still getting popup and little ads like crazy. I've run virus and malware scans. But it doesn't find anything. I don't want to reinstall firefox if possible because I don't want to have to copy my 50 bookmarks....anything else I can do? Help?

Randomly when I turn on firefox, go to a new page or open a new tab I will either get a full blown pop up (Almost all of them are awful but one was actually a full TV episode which threw me for a loop. And it was to a show I actually like) or I will get a little tiny add or video in the bottom right hand corner. Most of the time, though HIGHLY annoying, I can just close it down. But when it pops up when I'm trying to watch something on Netflix I have to refresh the page in order for it to go away. I have popup-blocker on but I'm still getting popup and little ads like crazy. I've run virus and malware scans. But it doesn't find anything. I don't want to reinstall firefox if possible because I don't want to have to copy my 50 bookmarks....anything else I can do? Help?

Chosen solution

ArcadeCandy Games is a known purveyor of advertisements - you should get rid of that extension. Also, the popup blocker doesn't block advertisements, an extension like Adblock Plus is used for that type of blocking.

https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

Read this answer in context 15

Additional System Details

Installed Plug-ins

  • npsitesafety
  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Google Update
  • 5.1.20125.0
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • npapicomadapter

Application

  • Firefox 21.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0
  • Support URL: http://support.mozilla.org/1/firefox/21.0/WINNT/en-US/

Extensions

  • ArcadeCandy Games 1.24.366 (games@acandy.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG SafeGuard toolbar 15.2.0.5 (avg@toolbar) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
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  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
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  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 1-10-2012
  • driverDate2:
  • driverVersion: 8.15.10.2622
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://my.yahoo.com/
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • browser.tabs.warnOnClose: False
  • dom.max_script_run_time: 0
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • gfx.direct3d.checkDX10: False
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1370833917
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
the-edmeister
  • Top 10 Contributor
  • Moderator
4030 solutions 30380 answers

Chosen Solution

ArcadeCandy Games is a known purveyor of advertisements - you should get rid of that extension. Also, the popup blocker doesn't block advertisements, an extension like Adblock Plus is used for that type of blocking.

https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

ArcadeCandy Games is a known purveyor of advertisements - you should get rid of that extension. Also, the popup blocker doesn't block advertisements, an extension like Adblock Plus is used for that type of blocking. https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/

Question owner

So far it's working! Thank you so much! I've been dealing with it for months now!

So far it's working! Thank you so much! I've been dealing with it for months now!
jminshal 0 solutions 1 answers

Bull-oney!!! When using Internet Explorer and Chrome I don' have this issue. I have decided not to use Firefox because it is ridiculous that a pop up blocker setting can't block an invasive pop up!!!

Bull-oney!!! When using Internet Explorer and Chrome I don' have this issue. I have decided not to use Firefox because it is ridiculous that a pop up blocker setting can't block an invasive pop up!!!
16allycat16 0 solutions 1 answers

Helpful Reply

what if you use chrome? What then? It happens when I watch a show. This ad comes up that i've won this apple package and when I click the cross I still follow the link. It happens over and over again until I give up on watching the show and find something else to do. So... what program is best for chrome?

what if you use chrome? What then? It happens when I watch a show. This ad comes up that i've won this apple package and when I click the cross I still follow the link. It happens over and over again until I give up on watching the show and find something else to do. So... what program is best for chrome?
the-edmeister
  • Top 10 Contributor
  • Moderator
4030 solutions 30380 answers

Helpful Reply

Doesn't Chrome have a support forum?

Doesn't Chrome have a support forum?