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bookmark and show all history functions not working

Posted

After upgrading to FF20 the Bookmarks function button is not working. Star/bookmark this page/import from profiles list don't work. Can see previous bookmark lists in Profile but restore doesn't work. Also when opening history I get the short list but "show all history" brings up same blank library page every time.

Chosen solution

Hi Jay Creating a new profile worked, took me about two minutes. Thanks very much. Importing the old bookmarks took a little longer, lots of cutting and pasting, but I am there now. Thanks again Valleyman100

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More Information

iamjayakumars
  • Top 10 Contributor
416 solutions 4930 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

Question owner

Hi Jay Thanks for reply. Followed your advice and in Safe Mode disabled the sole add-on plus ten plugins. Unfortunately still have the same problem

ideato
  • Top 25 Contributor
617 solutions 4263 answers

Helpful Reply

Hello valleyman100, maybe it is problem with the places.sqlite file that stores the bookmarks, see: Locked or damaged places.sqlite

see also: Can't add, change or save bookmarks - How to fix


thank you

Chosen Solution

Hi Jay Creating a new profile worked, took me about two minutes. Thanks very much. Importing the old bookmarks took a little longer, lots of cutting and pasting, but I am there now. Thanks again Valleyman100

Question owner

Hi Ideato

Thanks for your response. Seems like creating a whole new profile did the trick, the sqlite file was part of the replacement profile

cor-el
  • Top 10 Contributor
  • Moderator
10754 solutions 96767 answers

Deleting the places.sqlite file(s) should normally fix issues like this.

Note that you can restore the bookmarks from a JSON backup in the bookmarkbackups folder.
Firefox also uses the most recent JSON backup in the bookmarkbackups folder to rebuild the places.sqlite database file if you delete this file.