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How to remove ZoneAlarm? Removed from control panel and addons.

Posted

Somehow ZoneAlarm has been added to Firefox. I removed ZoneAlarm from control panel and from Mozilla Firefox add-ons but it is still there. It may have been added when I downloaded a program call Living Cookbook.

Chosen solution

In addition (see my second post/reply above) to removing ZoneAlarm from the search box, I went to Tools/Options and found that ZoneAlarm was listed in the Home Page box. I changed it to https://www.google.com/ and now it appears ZoneAlarm is gone!

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Citrix Online App Detector Plugin
  • 5.1.20125.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 21.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:21.0) Gecko/20100101 Firefox/21.0
  • Support URL: http://support.mozilla.org/1/firefox/21.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) Q965/Q963 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2992
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-13-2007
  • driverDate2:
  • driverVersion: 6.14.10.4764
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://search.zonealarm.com/?src=hp&tbid=base2013&Lan=en&gu=76c4333a89c1492e9b6338335f0d608a&tu=11JL0008E2B000s&sku=&tstsId=&ver=&
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1369473067
  • places.history.expiration.transient_current_max_pages: 26405
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: No
iamjayakumars
  • Top 10 Contributor
416 solutions 4930 answers

Helpful Reply

Remove ZoneAlarm


In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

philipp
  • Top 10 Contributor
  • Moderator
2046 solutions 8901 answers

Helpful Reply

hello no1texan, there is a user.js file present in your profile folder that is used to override your preferences - you can remove it like this, then your custom settings for the homepage will apply:

go to firefox > help > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js.

for more information you can also refer to How to fix preferences that won't save.

Question owner

I have already removed the extension but Search by ZoneAlarm remains. It replaced the Google search in the top far right search box. However just this moment I clicked on the down arrow in the box which lists the various search engines and ZoneAlarm is listed. Then I selected Manage Search engines at the bottom and was able to click on ZoneAlarm and delete. Hopefully this will solve the problem.

Chosen Solution

In addition (see my second post/reply above) to removing ZoneAlarm from the search box, I went to Tools/Options and found that ZoneAlarm was listed in the Home Page box. I changed it to https://www.google.com/ and now it appears ZoneAlarm is gone!