Just installed on two machines one Vista one Windows 7, neither Search on the home page works (nothing happens).
Top toolbar works, but the Search in the middle of the Home page just does nothing. This is the first time I have loaded Firefox, and I am only trying again as it was recommended to me.
If it does not work from day one, I will uninstall and never use again. Remember it does not work on two different machines useing two different Windows operating systems. Not a good advert.
All Replies (2)
hello david, you may have some adware on your system that is interfering with the search settings in firefox (your user agent indicates that there is the ask toolbar present on your system for example).
please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a scan of your system with adwcleaner.
Remove a toolbar that has taken over your Firefox search or home page
afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/
You can also check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.