Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why Firefox does not start the Lync online meeting anymore when updated to the version 21.0?

  • 1 reply
  • 16 have this problem
  • 5 views
  • Last reply by philipp

more options

The version 20 worked well. Now the one and only choise is "Get me out of here". I renew the certificate but even "I understand the risks" did not help in the version 21. Now I have to run IE to get the online meeting opened.

The version 20 worked well. Now the one and only choise is "Get me out of here". I renew the certificate but even "I understand the risks" did not help in the version 21. Now I have to run IE to get the online meeting opened.

Chosen solution

hello Seppva, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

Read this answer in context 👍 34

All Replies (1)

more options

Chosen Solution

hello Seppva, please try this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named plugins.load_appdir_plugins. double-click it and change its value to true (a restart of the browser might be necessary afterwards for the change to take effect).

some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/