firefox hanging with script error
firefox 20 has been hanging constantly with a different script error depending on the site visited. "Script: https://s.ytimg.com/yts/jsbin/www-watch-extra-vflEcdvg9.js:329" was encountered on youtube. I have tried safe mode with ad-ons disabled, reset firefox, rolled back versions of flash and java. nothing has worked. I am currently using google Chrome
Modified by crlane
Additional System Details
adobe acrobat 10.1.4.38 amazonmp3downloader 1.0..17.300 DivX plus web player 18.104.22.168 divX VOD helper plug-in 22.214.171.124 google earth 126.96.36.19942 google update 188.8.131.52 itunes application detector 184.108.40.206 java deployment toolkit 220.127.116.11 10.21.2.11 quicktime 7.7.3 18.104.22.168 realjukebox NS plug-in 22.214.171.1242 realplayer version plug-in 126.96.36.1992 realplayer g2 liveconnect-enabled plug-in (32-bit) 188.8.131.522 realplayer HTML5 videoshim plug-in (32-bit) 184.108.40.206 shockwave flash 11.5.502.146 shockwave for director 220.127.116.11 silverlight plug-in 5.1.20125.0 wild tangent games app v2 presence detector 18.104.22.168 windows live photo gallery 15.4.3555.308 Mcafee security scanner + 3.0.318.0 (disabled) windows presentation foundation 3.5.30729.1 (disabled)
- User Agent: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31
I noticed several different realplayer, shockwave etc plugins in your line-up. Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.
Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.
plug-ins have been updated, no luck, still hangs
Is the script, cited above ( "Script: https://s.ytimg.com/yts/jsbin/www-watch-extra-vflEcdvg9.js:329") just an example for several scripts hanging? Or is it the only one that causes you trouble?
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
The script error is an example, that particular one was encountered on youtube
I have the same problem. Exactly the same! I've tried disabling the hw acceleration, entered in safe mode, updated, reinstalled, etc.
It doesn't matter the site, FF will crash after opening 2-3 tabs (approx), and just browsing any site.
This is my latest report ID: 45d02187-1ca8-41e8-8c2b-ff2222d21c4d
I've installed Chrome and I'm happier man. However, some idiot created a tool that I need to use at work, and it only works for FF. This is the best chance that Mozilla has to convince me to move back to my previous favorite browser :)
Do you have crash reports that have a "bp-" prefix?
The one you posted doesn't seem to have been submitted.
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
In the Location bar, type about:config and press Enter.
- Click I'll be careful, I promise!, to continue to the about:config page.
In the about:config page, search for the preference dom.max_script_run_time, and double-click on it. In the Enter integer value prompt, type 20. Press OK
-- Sadiq Fazal
The script still loops endlessly
Yeap, same here.
crlane, what configuration are you using? I'm running from a ThinkPad X1 (corei5) with win7 pro... I don't believe it's related to HW; all the other browsers are working perfectly. I'm using IE9, Opera, and Chrome (at this moment with 36 tabs opened)... just FF crashes
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You can check for problems with current Flash plugin versions and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
Tried all of the above after resetting firefox. After resetting all my cookies were gone
Please ask a new question - https://support.mozilla.org/en-US/questions/new - and provide the requested information.
Also open about:crashes in the URL bar and hit Enter. Please load the most recent crash reports and see what was reported. If you need help interpreting those crash reports, please submit those report ID's to this forum and one of us can look at them.
locking this thread due to age - plus it's gone off-topic - hanging vs. crashing