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add-on enabled but doesn't work

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Extension add-on Multi-row Bookmarks Toolbar 5.0.1 (enabled) has been working fine for many months. Today it stopped working. Tried several times restarting Firefox each time but it still wouldn't work. I removed it then re-installed and tried again but it still won't work. Each time it shows as enabled with the line count set at 5. It is very frustrating.

Any suggestions will be greatly appreciated..............Ralph

Extension add-on Multi-row Bookmarks Toolbar 5.0.1 (enabled) has been working fine for many months. Today it stopped working. Tried several times restarting Firefox each time but it still wouldn't work. I removed it then re-installed and tried again but it still won't work. Each time it shows as enabled with the line count set at 5. It is very frustrating. Any suggestions will be greatly appreciated..............Ralph

Chosen solution

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • iTunes Detector Plug-in
  • npsitesafety
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Google Update
  • 5.1.20125.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Plugin for Wacom tablets.
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

Question owner

Forgot to mention, I am running Windows 7 Professional.

Forgot to mention, I am running Windows 7 Professional.
cor-el
  • Top 10 Contributor
  • Moderator
17540 solutions 158604 answers

Chosen Solution

Does this extension work?

Does this extension work? *Multirow Bookmarks Toolbar Plus: https://addons.mozilla.org/firefox/addon/multirow-bookmarks-toolbarplus/

Question owner

That is an older version which actually had been disabled but when 5.0.1 didn't work I disabled it and enabled this version and it didn't work either. I always run with the most current version and have never had a problem before with this add-on.

Thanks for helping...........Ralph

That is an older version which actually had been disabled but when 5.0.1 didn't work I disabled it and enabled this version and it didn't work either. I always run with the most current version and have never had a problem before with this add-on. Thanks for helping...........Ralph

Question owner

Cor-el, I went to the Multi-row website and it indicated that vs 5.0.1 was a temp fix for Firefox and to download the current version which was the same you suggested. I did that and it is now working. Thanks again for your help.

Ralph

Cor-el, I went to the Multi-row website and it indicated that vs 5.0.1 was a temp fix for Firefox and to download the current version which was the same you suggested. I did that and it is now working. Thanks again for your help. Ralph
cor-el
  • Top 10 Contributor
  • Moderator
17540 solutions 158604 answers

You're welcome.

That remark on the Multirow Bookmarks Toolbar web page was the reason for post the link to the plus version.

You're welcome. That remark on the Multirow Bookmarks Toolbar web page was the reason for post the link to the plus version.