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FF20 - The connection to the server was reset while the page was loading

  • 4 replies
  • 9 have this problem
  • 42 views
  • Last reply by NiteSupport

NiteSupport
NiteSupport

Hello,

Since FF starts to upgrate itself to FF20 in some of ours PCs, it doesn't load sites and write: (in some PCs it s possible to load the google page and make a search, but not opening any link)

"The connection was reset The connection to the server was reset while the page was loading."

I erased all the data (all the history) this doesn't solved the problem I tried ff21 beta, i had the same problem. And only the downgrade to FF19 solved the problem.

The firewall + apps/url filtering don't show any problems...

What it could be?

Thanks

Hello, Since FF starts to upgrate itself to FF20 in some of ours PCs, it doesn't load sites and write: (in some PCs it s possible to load the google page and make a search, but not opening any link) "The connection was reset The connection to the server was reset while the page was loading." I erased all the data (all the history) this doesn't solved the problem I tried ff21 beta, i had the same problem. And only the downgrade to FF19 solved the problem. The firewall + apps/url filtering don't show any problems... What it could be? Thanks

All Replies (4)

Matt_G
Matt_G

Hey NiteSupport,

You should take a look at the tips from Cor-el in this thread:

https://support.mozilla.org/en-US/questions/954665

Might want to try disabling the Firewall temporarily to see if that's the issue. Another great option is Firefox Reset if all else fails.

Matt

NiteSupport
NiteSupport Question owner

Hello,

The prob was our apps/url filter. Firefox 4 was blocked !! and this didn't make problems from FF5 to FF19. Unblock the FF4 solve the problem with FF20 : ) Strange but it works.

Thanks. Bye bye.

WARIO88
WARIO88

I'm having the same problem but with links on all sites (even emails) and the advertisements. What do you mean by your apps/url filter??? Is this in the Firewall if so I have already checked there. I have also went here https://support.mozilla.org/en-US/questions/954665 but nothing changed.

NiteSupport
NiteSupport Question owner

Hello Wario88,

We have a security product named eSafe (http://www.safenet-inc.com/data-protection/content-security-esafe/)

There, the FF4 was blocked, and this made problem to the FF20. You can see this as a firewall, so maybe try to disable yours just to check if it s your problem too.

Bye NiteSupport