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couldn't get off of the "foxsave" page. Had to do control alt delete. HELP!

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  • 1 has this problem
  • Last reply by cor-el

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Had just downloaded newest version of Firefox. Came back to screen later, and it was showing "Fox Save" I believe. Is that firefoxes screen saver? I clicked on all the icons below trying to get out of that screen and finally had to press control, alt, delete to get out.,

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You probably have a user agent that has been corrupted and that identifies you as Firefox/3.6.18

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20110614 Firefox/3.6.18 (.NET CLR 3.5.30729)


Firefox doesn't have such a Fox Save screen.

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.