Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I disable firebox so I can review my messages from my Barclay visa account

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

Srgoldsboro
Srgoldsboro
more options

I have a message but it says I have to enable my firebox to be able to view the message. How do I disable the firebox so that I can view my message.

I have a message but it says I have to enable my firebox to be able to view the message. How do I disable the firebox so that I can view my message.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Is this an email or something you saw on the bank's website? Could you give the exact wording of the message, or post a screen shot of it (blur out any personal information)?

cor-el
cor-el
  • Moderator
more options

Is this about PDF (Adobe Reader) files?

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.
You can also check the value of the plugin.disable_full_page_plugin_for_types pref and remove application/pdf.

See also: