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JPG files come up rotated - How to rotate back to normal?

  • 11 replies
  • 3 have this problem
  • 1 view
  • Last reply by Bryllars

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JPG files come up in the wrong orientation, and there is no menu command to rotate them to upright. (latest version Firefox) XP

JPG files come up in the wrong orientation, and there is no menu command to rotate them to upright. (latest version Firefox) XP

All Replies (11)

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you can use the following add-one:

rotate-image

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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

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Add on not compatible with Firefox 19. Why don't they build in this obvious control in Firefox?

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Where it happens Mail or Website?

its happening only to particular or all?

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From Gmail (picture ok) to Website - rotated - looks like all,

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Did you tried safemode?


The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Don't want to do this. But doubt it what is set is causing this. The settings were approximately the same before Firefox 18 as now in Firefox 19

Started  in 18
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Are you sure, its firefox problem. because i never faced a problem like this


Did you try the SAFEMODE?

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Sorry - apparently it is a GMAIL problem Does the same in Opera.

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But try and get Gmail to tell me why this is happening!!!