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Website opens a new tab and loses my login information

Posted

I open (for example) "couponmom.com" in a new tab and login with my username and password. I then click on one of the options to print coupons. It then loads that page in a new tab instead of the one I'm in, and loses my login information, making me login again. As soon as I do that and click on the option to load coupons, it opens another new tab and again loses my login. It does this in other websites as well. It was working okay for several weeks, and started this suddenly, but I can't figure out what changed.

I open (for example) "couponmom.com" in a new tab and login with my username and password. I then click on one of the options to print coupons. It then loads that page in a new tab instead of the one I'm in, and loses my login information, making me login again. As soon as I do that and click on the option to load coupons, it opens another new tab and again loses my login. It does this in other websites as well. It was working okay for several weeks, and started this suddenly, but I can't figure out what changed.

Chosen solution

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • Google Update
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • CouponNetwork Coupon Activator
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Coupons, Inc. Coupon Printer Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • GEPlugin
  • 5.1.10411.0
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • 6.0.12.1662
  • Image Control Plugin for viewing images on Ancestry.com. Version 1.0.0.1
  • WindizUpdate for Firefox, Mozilla, Opera and Netscape; version 2.0.2007.0309. For details, visit windizupdate.com
  • Npdsplay dll
  • DjVu Plug-In(external version 6.0.1.1233)
  • Express View Browser Plugin

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensions

  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • avast! WebRep 8.0.1483 (wrc@avast.com) (Inactive)
  • Microsoft .NET Framework Assistant 1.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Session Manager 0.7.9.6 ({1280606b-2510-4fe0-97ef-9b5a22eafe30}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation)
  • adapterDescription2:
  • adapterDeviceID: 0x002d
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
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  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 4-7-2004
  • driverDate2:
  • driverVersion: 5.6.7.3
  • driverVersion2:
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  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'257.21']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'257.21']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importDefaults: False
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • browser.tabs.onTop: False
  • dom.disable_open_during_load: True
  • extensions.lastAppVersion: 19.0.2
  • gfx.blacklist.suggested-driver-version: 257.21
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1363619599
  • places.history.expiration.transient_current_max_pages: 53654
  • places.history.expiration.transient_optimal_database_size: 85846096
  • places.last_vacuum: 1301401512
  • plugin.disable_full_page_plugin_for_types: application/vnd.adobe.xfdf,application/vnd.fdf,application/vnd.adobe.xdp+xml,application/pdf
  • privacy.cpd.cookies: False
  • privacy.cpd.extensions-sessionmanager: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.default_personal_cert: Select Automatically
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: No
Amit Kumar Thakur 70 solutions 859 answers

Helpful Reply

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

if that does't tricks then see:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the ''Clear now'' button. Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article. Did this fix your problems? Please report back to us! if that does't tricks then see: [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems| Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Question owner

Actually, that was the first thing I tried, and no, that didn't help.

Actually, that was the first thing I tried, and no, that didn't help.
Amit Kumar Thakur 70 solutions 859 answers

Chosen Solution

use this add-ones

Saved Password Editor :

use this add-ones [https://addons.mozilla.org/en-US/firefox/addon/saved-password-editor/?src=ss Saved Password Editor :]

Question owner

Don't know why that worked, but it did and I'm grateful. Thank you so much.

Don't know why that worked, but it did and I'm grateful. Thank you so much.