Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I keep the latest update from shutting down Nortin Identity or not keep reminding me to update Now.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by philipp

more options

If I install the latest Firefox update, Norton Identity Auto-password fill stops working. If I do not update, it keeps asking me to update. How do I say "No thank you" to the update and not have it return?

If I install the latest Firefox update, Norton Identity Auto-password fill stops working. If I do not update, it keeps asking me to update. How do I say "No thank you" to the update and not have it return?

All Replies (1)

more options

hello, the toolbar is compatible with firefox 19. norton makes its compatibility update for the toolbar available at the same time as a new firefox version is released. please run the symantec liveupdate & make sure that all components are up-to-date or for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-19-Support-for-Norton-Toolbar/td-p/912951