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How can I unblock a website blocked by Firefox?

Posted

When I try to click on a link to www.bookbub.com/ in Google Reader and feedly, I get the following message: "Firefox prevented this site from opening 1 popup window", with an option box to either:

option 1 - "Block popups from google.com" (or feedly.com) - I want the opposite of this!

option 2 - "Edit popup blocker options"

option 3 - "Show www.bookbub.com/deals"

If I click on option 3 ("Show www.bookbub.com/deals"), this website is still being blocked.

If I choose option 2 (allow popups from google and feedly), this website is still being blocked.

So, in Firefox Options settings, the popup blocker box is now unticked - popups are unblocked - but this website is still being blocked.

This is the only site which is blocked. All links to other websites open correctly from Google Reader and/or Google Search. To bypass this unwanted block and access the website, I have to type the url in the address bar.

I would much prefer to simply open it as I do with all other websites from Google reader or feedly, with a simple click on a link.

Suggestions welcome, thank you.

Edited to add:

Same problem when clicking on a link to this website from Google Search (website blocked by Firefox), yet no such problem when clicking the link within *this* post... ?!

No problem whatsoever opening the website from any link in Chrome.

Modified by Crimbo

Chosen solution

Thanks for the suggestion.

The problem does not appear in Safe Mode.

I am going to follow the steps in the article to try to find a solution.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Update
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 12.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • 5.1.20125.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • VLC media player Web Plugin 2.0.2
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Amazon MP3 Downloader Plugin 1.0.17
  • Picasa plugin
  • NPWLPG
  • np-mswmp

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-GB/

Extensions

  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.7 (adblockpopups@jessehakanen.net)
  • British English Dictionary 1.19.1 (en-GB@dictionaries.addons.mozilla.org)
  • Dictionnaires français 4.9 (fr-dicollecte@dictionaries.addons.mozilla.org)
  • dontbeevil 1.1 (jid0-uKv2BxxWlXSDahl79DjVU4yqsvY@jetpack)
  • Download Manager Tweak 0.9.6 ({F8A55C97-3DB6-4961-A81D-0DE0080E53CB})
  • DuckDuckGo Plus 0.2.21 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • Evernote Web Clipper 5.5.1 ({E0B8C461-F8FB-49b4-8373-FE32E9252800})
  • feedly 10.2 (feedly@devhd)
  • Flashblock 1.5.15.1 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
  • Ghostery 2.9.2 (firefox@ghostery.com)
  • GoToSelected 1.0.4 ({251b3fd3-49c9-42c8-a8b3-3b4a1bc84c4f})
  • Hola Unblocker 1.0.216 (jid1-4P0kohSJxU1qGg@jetpack)
  • LastPass 2.0.0 (support@lastpass.com)
  • Liquid Words 9.11 ({9A752782-D706-479b-98F8-3F66BF921692})
  • mp3it 1.4 (info@mp3it.eu)
  • Photobucket Uploader 1.3.3 (pbupload@photobucket.com)
  • Pocket 3.0.1 (isreaditlater@ideashower.com)
  • ReminderFox 2.0.2 ({ada4b710-8346-4b82-8199-5de2b400a6ae})
  • ScrapBook 1.5.6 ({53A03D43-5363-4669-8190-99061B2DEBA5})
  • Tempomail 1.0.15 (tempomail@ingetic..maxime.robache)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • X-notifier 3.1.3 ({37fa1426-b82d-11db-8314-0800200c9a66})
  • YouTube Converter 1.1.1 (addon@music-clips.net)
  • afurladvisor 2.0 (afurladvisor@anchorfree.com) (Inactive)
  • Easy YouTube Video Downloader 6.7 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}) (Inactive)
  • Java Console 6.0.35 ({CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon(TM) HD 6380G
  • adapterDescription2:
  • adapterDeviceID: 0x9643
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 7-5-2011
  • driverDate2:
  • driverVersion: 8.861.1.2000
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon(TM) HD 6380G )
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.use_document_fonts: 0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.max_tabs_undo: 40
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage: https://dub002.mail.live.com/default.aspx?n=598187695&rru=inbox&fid=1|http://www.google.com/reader/view/?hl=en&tab=qq#stream/user%2F10397138876318857529%2Flabel%2FCin%C3%A9ma|http://www.fanfiction.net/u/2240423/|http://www.fanfiction.net/community/A_collection_of_EB_completed_stories/84516/99/1/1/0/0/0/0/|http://learnenglishteens.britishcouncil.org/|http://www.bbc.co.uk/worldservice/learningenglish/index.shtml
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • dom.disable_open_during_load: False
  • dom.ipc.plugins.enabled.npietab2.dll: True
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • font.default.x-western: sans-serif
  • font.minimum-size.x-western: 11
  • font.name.monospace.x-western: Arial
  • font.name.sans-serif.x-western: Gisha
  • font.name.serif.x-western: Lucida Console
  • font.size.fixed.x-western: 12
  • font.size.variable.x-western: 11
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://www.google.co.uk/search?q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1363299645
  • places.history.expiration.transient_current_max_pages: 93400
  • plugin.disable_full_page_plugin_for_types: application/pdf,application/vnd.fdf
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • security.warn_viewing_mixed.show_once: False

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe one of your extensions is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Chosen Solution

Thanks for the suggestion.

The problem does not appear in Safe Mode.

I am going to follow the steps in the article to try to find a solution.

Question owner

After several checks, the website appears to be blocked by Adblock Plus and/or Adblock Plus Pop-up Addon.

The message was clearly marked "*Firefox* prevented this popup" and I never even thought of looking elsewhere.

I will trawl through the filters to find the blocking rule.

Thanks a lot for the reply.

Modified by Crimbo

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

thank you for reporting your findings too!