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QuickTime plugin 7.7.3 within firefox is limiting audio files (.mp3) to approximatly 1 minute of play back (true length is approximatly 1 hour)

Posted

checked https://www.mozilla.org/en-US/plugincheck/ to confirm plugin is updated. Updated other (unrelated) plugins and further testing still encounters this issue.

Windows XP Firefox 19 Quicktime 7.7.3

Source file is approximately 1 hour long. Confirmed uploaded file is the correct filesize. Tested in Safari and the embedded file plays fully.

Firefox is limiting the file to approximately 1 minute

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Shockwave Flash 11.5 r502
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 10.10.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • Unity Player 3.4.2f3
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • Ask Toolbar 3.14.1.100013 (toolbar@ask.com)
  • ColorZilla 2.8 ({6AC85730-7D0F-4de0-B3FA-21142DD85326})
  • DOM Inspector 2.0.13 (inspector@mozilla.org)
  • Execute JS 0.2.4 ({7067a92c-1db4-4e5e-869c-25f841287f8b})
  • Firebug 1.11.2 (firebug@software.joehewitt.com)
  • Live HTTP headers 0.17 ({8f8fe09b-0bd3-4470-bc1b-8cad42b8203a})
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Web Developer 1.2.2 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Adobe Acrobat - Create PDF 1.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Java Console 6.0.33 ({CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}) (Inactive)
  • Java Console 6.0.35 ({CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Symantec Intrusion Prevention 11.1.1.5 - 3 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD RADEON HD 6350
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 11-16-2010
  • driverDate2:
  • driverVersion: 8.783.2.2000
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (AMD RADEON HD 6350)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • dom.max_chrome_script_run_time: 0
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0
  • font.internaluseonly.changed: False
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362205008
  • places.history.expiration.transient_current_max_pages: 86952
  • places.history.expiration.transient_optimal_database_size: 139122114
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.enable_java: True
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: Yes
John99
  • Top 25 Contributor
  • Moderator
622 solutions 7997 answers

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