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website does not show up the actual site

  • 3 replies
  • 2 have this problem
  • 19 views
  • Last reply by cor-el

DjRaMiX
DjRaMiX
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Hello Guys, I'm new to FireFox and I really like it so far but there are some things I still can't get around with.

I have an online store and I use a virtual payment gateway from GlobalPay. so whenever I would like to login there I should login to http://gateway.globalpay.me/

When I go with Chrome or IE it loads up but on FireFox it just does not show. What do you guys recommend I do?

Thank You.

Hello Guys, I'm new to FireFox and I really like it so far but there are some things I still can't get around with. I have an online store and I use a virtual payment gateway from GlobalPay. so whenever I would like to login there I should login to http://gateway.globalpay.me/ When I go with Chrome or IE it loads up but on FireFox it just does not show. What do you guys recommend I do? Thank You.

All Replies (3)

David Tenser
David Tenser
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Hi there,

Thanks for trying out Firefox! I noticed that you posted this question using Chrome, so I can't tell which version of Firefox you're using but I think you're on Windows XP.

That page you linked to shows a blue login box on a white page -- is that not what you're seeing when accessing the page?

Cheers, David

DjRaMiX
DjRaMiX Question owner
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yes, that is not what I am seeing, I am using version 19.0.

cor-el
cor-el
  • Moderator
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.