Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't load ajc.com. It seems to be a problem with the http/https and the security certificate. Even when I turn off autofill, it goes to https!

more options

I'm having a problem loading my hometown newspaper, ajc.com, using OSX 10.8, Firefox 19.0. I use HTTPS Everywhere and a few other plug-ins (Ghostery, Better Privacy, AdBlock Plus).

The first thing that comes up is a security certificate warning: "www.ajc.com uses an invalid security certificate. The certificate is only valid for the following names:

 a248.e.akamai.net , *.akamaihd.net , *.akamaihd-staging.net  

(Error code: ssl_error_bad_cert_domain)"

When I add an exception, and then try to load the site, I get a 404 Error Message.

I have tried to disable the url autofill function to allow for an "http" login, but it didn't seem to solve the problem.

Thanks for any help!

I'm having a problem loading my hometown newspaper, ajc.com, using OSX 10.8, Firefox 19.0. I use HTTPS Everywhere and a few other plug-ins (Ghostery, Better Privacy, AdBlock Plus). The first thing that comes up is a security certificate warning: "www.ajc.com uses an invalid security certificate. The certificate is only valid for the following names: a248.e.akamai.net , *.akamaihd.net , *.akamaihd-staging.net (Error code: ssl_error_bad_cert_domain)" When I add an exception, and then try to load the site, I get a 404 Error Message. I have tried to disable the url autofill function to allow for an "http" login, but it didn't seem to solve the problem. Thanks for any help!

All Replies (4)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

you also might want to consider contacting the website admins and ask them to implement the secure site & certificate properly...

more options

There is not much that you can do about this apart from making sure or trying to use a normal, unencrypted, http connection instead of a secure https connection.

more options

Yup, that did it. Had to re-load the Add-ons, but that was small potatoes next to the fuss trying to figure out why that site wouldn't load.

Thanks!