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everytime i go to a new site i get sent to a page called mytoolsapp.com - how can ~I fix this?

Posted

When I try to go to any page be it a bookmarked page or elsewhere I get sent to this page instead: http://onlinefwd.com/?dn=mytoolsapp.info&fp=BN7xz0DpGp8hEckVQlV%2FgIbLULkbhHW6WQf413iwzRXiUjNLgoLKNP9OapGaPWUqKAMuUgXkDXSv2KPOUG4f8w%3D%3D&prvtof=n3j2Pc10WqRfwgYQfs8XmT6egSNfoHwv70pM2WrLy55LL5Im5mYCiJmgNxUfUKlDB0s4G6zk5pqhLJ%2BIQZR%2BuQ4LtHqjy2ojuBjJgQzYdzs%3D&poru=x%2B1hdumCgxlCmf2hd%2BzWYV9K2w26JG9azJ2ywnGRI3IceKZwtZ7pMLJFUN0qox%2B1YaNpYAuexMaC%2F9TgUQrOahNfYe7IYJFh4ux6ais5H%2Bg%3D&cifr=1& What is this and how can I stop it happening?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • npsitesafety
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Google Update
  • McAfee MSS+ NPAPI Plugin
  • 5.1.10411.0
  • DivX Plus Web Player version 2.2.0.52
  • GEPlugin
  • DivX VOD Helper Plug-in
  • Yahoo Application State Plugin version 1.0.0.7
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-GB/

Extensions

  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • AVG Security Toolbar 13.2.0.5 (avg@toolbar)
  • Awesome screenshot: Capture and Annotate 2.3.8 (jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack)
  • Codec-V 0.88.70 (crossriderapp435@crossrider.com)
  • Codec-V 3 (505f058b952fc@505f058b95335.com)
  • DivX Web Player 2.0.2.039 (DivXWebPlayer@divx.com)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • MyTools extension 1.1 (info@my-tools-app.com)
  • Screenshot Pimp 10.3 ({056d0610-e44d-11df-bccf-0800200c9a66})
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • AVG Safe Search 12.0.0.2163 ({1E73965B-8B48-48be-9C8D-68B920ABC1C4}) (Inactive)
  • ClickPotatoLite Component 10.0.0.0 (ClickPotatoLite@ClickPotatoLite.com) (Inactive)
  • DivX Plus Web Player HTML5 <video> 2.1.2.145 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
  • SFT-eng61 Community Toolbar 3.18.0.7 ({17516795-4e23-4708-b562-ffe7aeaf530c}) (Inactive)
  • Yahoo! Toolbar 2.5.1.20121012015120 ({635abd67-4fe9-1b23-4f01-e679fa7484c1}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 3650
  • adapterDescription2:
  • adapterDeviceID: 0x9598
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 2-21-2008
  • driverDate2:
  • driverVersion: 8.455.1.1000
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'10.6']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'10.6']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.browsewithcaret: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://isearch.avg.com/?cid={4EB640AD-0D06-4A55-BF04-23C773A06987}&mid=c4650f80993f47d18865d16836e317d1-7bd72b409fb4a7c924ddb5f4f00c9af533fd33c6&lang=en&ds=AVG&pr=pr&d=2012-05-06 17:52:16&v=14.2.0.1&pid=avg&sg=&sap=hp
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • extensions.lastAppVersion: 19.0
  • gfx.blacklist.suggested-driver-version: 10.6
  • keyword.URL: https://isearch.avg.com/search?cid={4EB640AD-0D06-4A55-BF04-23C773A06987}&mid=c4650f80993f47d18865d16836e317d1-7bd72b409fb4a7c924ddb5f4f00c9af533fd33c6&lang=en&ds=AVG&pr=pr&d=2012-05-06 17:52:16&v=12.2.5.32&sap=ku&q=
  • network.cookie.cookieBehavior: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1361970248
  • places.history.expiration.transient_current_max_pages: 80481
  • places.history.expiration.transient_optimal_database_size: 128769392
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_entering_weak: False
  • security.warn_entering_weak.show_once: False
  • security.warn_submit_insecure: False
  • security.warn_submit_insecure.show_once: False
  • security.warn_viewing_mixed: False
  • security.warn_viewing_mixed.show_once: False

Misc

  • User JS: Yes
  • Accessibility: No
Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6639 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96759 answers

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: