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I have had to go to safari because firefox won't engage the linkls when clicked. Any suggestions. Just started doing this.

Posted

Recently, when I click on a link I get a blank page and the link won't engage. When I click on a link on facebook for an article, the article appears for several seconds then disappears to leave a list of article but I can't keep the article open long enough to read. I switched to Safari and everything works with Safari. So let me know what needs to be done to get the firefox back up and functioning.

TY CAB

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Office Live Update v1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Amazon MP3 Downloader Plugin 1.0.17
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Simple plug-in that handles Citrix connection files
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • DivX Web Player version 2.0.2.39
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10756 solutions 96800 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.