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Sites using TALEO for job searches no longer works in 19, worked in last official 18 release

Posted

Company websites which use the TALEO job search/apply app/site, no longer work right in 19, they worked fine in 18.xx. Specially, the job search function does not work right when entering the TALEO job search parameters then hitting SEARCH FOR JOB does nothing. AN example site (which does not require registration) is https://nielsen.taleo.net/careersection/3/jobsearch.ftl?lang=en. If I make selections for JOB FIELD and/or LOCATIOn then hit SEARCH FOR JOB, nothing happends. Sites using TALEO worked fine in the last offical 18.x release. TALEO worksd fine in IE 7&Chrome 25.

Clearing the cache does not change behavior. Finally did a full FF reset--no change.

WIN XP SP3 | Dell Dimension 4600 | 1.2 G RAM

Modified by jsm59

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  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C)

More Information

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

It's not you. The site uses a hidden iframe to process the search and Firefox halts the search on a script error accessing that iframe in some manner. I think someone will need to update the script.

(For future reference, you can view Firefox's Error Console by pressing Ctrl+Shift+j and then using the Errors button to filter the list so the "noise" of style warnings is hidden.)

Question owner

If you mean the scipt on that site in TALEO, EVERY company site that uses TALEO has the same problem now, not just that one example site. FF18 worked with those and FF19 doesn't so it seems the issue is is FF19?

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Something changed in Firefox 19, but the script is too complex for me to debug.

From what I can see, the script uses various methods to get a reference to the hidden iframe (frames['EmptyFrame']), at least one of which should work, but apparently none of them work in Firefox 19, or the access is blocked in Firefox 19.

None of the changes listed here sounds especially relevant:

Someone should file a bug for this. https://bugzilla.mozilla.org/

colinhelen 0 solutions 2 answers

I have the same problem. I hope they will work on this issue.

COhelp 0 solutions 1 answers

Helpful Reply

I am running Firefox version 19.0.2 and I have the same problem. I am able to filter using Internet Explorer which I really don't like. Rather than users having to figure out why this isn't working either Taleo needs to fix their scripts or a fix needs to happen in Firefox.

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Based on these two bug reports, it appears that Taleo and some other sites rely on a previous nonstandard behavior in Firefox. Now that Firefox uses a more standard behavior, their scripts fail because they also rely on a nonstandard behavior in Webkit-based browsers. The Firefox developers are not yet convinced to switch back to the nonstandard behavior, that is, they think the sites should update their scripts:

Please avoid adding comments on Bugzilla for the reasons listed here: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html.

Modified by jscher2000

CrossBones3129 0 solutions 5 answers

Are there any fixes for this?

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Helpful Reply

I don't see any updates from the developers on the TALEO bug, or any other threads here with new news. I wonder whether Oracle has posted any guidance on it? (I haven't searched.)

ltaylor934 0 solutions 2 answers

I have this problem today, 5/14/2013, with FireFox 20.0.

Safari also gets the same error at the same place.

https://yahoo.taleo.net/careersection/careersection/candidateacquisition/flow.jsf

A system error has occurred.

We apologize for the inconvenience. Please exit the application and open a new session. If the problem persists, please contact the HR department of the company for which you are applying. Please ask for assistance regarding your online job application or ask for their Taleo system administrator. If the hiring company cannot solve your issue, they will log a ticket with Taleo's Customer Support and follow up with you. For answers to frequently asked questions about Taleo’s recruiting solution, please visit https://www.talentexchange.com/candidate/faq.html. Thank you.

careersection@yahoo.taleo.net (20130514185302650)

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Hi ltaylor934, I currently get a message that the site is not available. Maybe they are fixing it?

The Career section you are trying to access is not available for the moment. The system may be under maintenance. We apologize for any inconvenience this may cause. If you used a link or bookmark to reach this page, please try again later.

ltaylor934 0 solutions 2 answers

Yahoo says only Internet Explorer is good enough to apply for a job. Not FireFox, Safari or Chrome.

Also, try to start with the link they give in this message in order to test with the whole environment.


Thank you for your interest in Yahoo!.

So that we may best research and assist with resolving your issue in the most timely manner possible, please confirm you are accessing your Yahoo! Careers profile through the link below after ensuring your computer is set up according to the technical requirements below. Please let us know if you have any questions.

Yahoo! Careers Website Link https://yahoo.taleo.net/careersection/yahoo_global_cs/jobsearch.ftl?lang=en

Yahoo! Careers Website Technical Requirements 1 - It is necessary to use a Windows PC with Internet Explorer. Safari, Google Chrome and Mozilla Firefox do not always offer the most optimal experience. 2 - Your pop-ups must be enabled. 3 - Make sure you are spending less than 10 minutes on any given page so you won't be timed-out. 4 - Try deleting the cookies and temporary internet files in the Tools > Internet Options menu of Internet Explorer. 5 - Remove any additional toolbars like Google, Norton Antivirus, etc. 6 - Enable your cookies.


Thank you, Yahoo! Careers Support Services

boobby 0 solutions 1 answers

Having same problem on Taleo job search site. Worked fine last weekend. Today's date 07/14/2013. Thought it was me doing something wrong, until I clicked on another site that also uses taleo. Switched over to "Opera" browser for now.