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FF 19 and PDF viewer issue

Posted

So the latest version of Firefox 19 comes with a built in PDF viewer.

The problem that I found is that this viewer at its present time does NOT show fillable fields ina PDF, or let the user type into these fillable fields, or show the electronic print and instructions buttons we place at the top of most of our PDF "forms".

Ex: http://www.tmcc.edu/financialaid/downloads/forms/1213/FINAConsortiumAgree1213.pdf

This form should show buttons at the top and let a user fill it out. It does with the Reader plugin. In FF 19's built in PDF viewer I cant seem to do anything.

We presently make all our PDF forms fillable, so if this is an issue, hopefully a fix or update can be found.

Chosen solution

This is under development.

See:

  • bug 739043 - Can't fill fillable PDF forms with PDF Viewer

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Read this answer in context 6

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • Next Generation Java Plug-in 10.13.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.13.2.11592
  • LogMeIn, Inc. Remote Access Components
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Citrix Online App Detector Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • ActiveTouch General Plugin Container Version 105
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

cor-el
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10754 solutions 96793 answers

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer and use the Adobe Reader instead.

See:

Question owner

Right, thanks for the Reply. But that does not address the issue really. Will the firefox PDF viewer support fillable fields, etc. in the future? Or is this a bug?

Modified by WebPhenom

cor-el
  • Top 10 Contributor
  • Moderator
10754 solutions 96793 answers

Chosen Solution

This is under development.

See:

  • bug 739043 - Can't fill fillable PDF forms with PDF Viewer

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

nobler 0 solutions 1 answers

Helpful Reply

This new viewer was an ugly surprise. I DO NOT want pdfs to open in Firefox. I want FIrefox to give me the option to open or download. If I select open, I want it to open in my copy of Acrobat (not the Reader), and certainly not inside Firefox. Can anybody help me?

carthinius 0 solutions 1 answers

Additionally, there are a lot PDFs which do not show included images correctly when opened with the build-in viewer or can't display effects like shadows or gradients (for example: http://www.peginc.com/freebies/Rippers/RippersHeroes.pdf), some fonts aren't displayed right and accents (you know, umlaute and such things) are missing in many cases. Anti-aliasing for fonts isn't working either. Any chance to change that fast? Or deactivate the build-in viewer until it works properly?

drmarkweber 0 solutions 1 answers

Another issue with the built-in pdf viewer is the lack of a search function to look for words in the displayed pdf file. Maybe I overlooked something, but could not find a button for it.

philipp
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2046 solutions 8901 answers

hello drmarkweber, the normal search tools in firefox that work in websites will also work in the built-in pdf viewer: How to search the contents of the current page for text or links

taolo 0 solutions 8 answers

nobler: you can use cor-el's method to disable the firefox's PDF viewer.

I am in the same boat as webphenom. We are in the business of fillable PDF forms. Is it possible to make the firefox's PDF viewer can load a filled pdf forms? Now I have this pop-up bar "This PDF document might not be displayed correctly ...." from PDF viewer when I load a filled pdf form.

kdiment 1 solutions 2 answers

Helpful Reply

The default pdf viewer in FF 19 is simply not fit for purpose. It displays/prints wrong typefaces with bad character spacing, sometimes displays pages as completely blank, prints some colours and not others, ... I could go on. It is easy to change back to having Foxit (or any other) as the default viewer, but I am concerned that other users of Firefox who do not know how to do that will see pdf files of mine very badly reproduced and naturally will think it is my fault. Please stop making the built-in pdf viewer the default until it works properly.

taolo 0 solutions 8 answers

Beloved Firefox developers, please do as Kdiment says, disable the built-in PDF viewer until it works. We just have an eventful demonstration of our next BIG thing this morning (the pdf forms are not fillable, filled PDF forms display as unfilled pdf...), and our boss thinks we xxxx the bed. In addition, where is pdf.js? NoScript blocks this item (another item that our boss thinks it is our fault) when the built-in pdf viewer is enable.

Axis 2 solutions 46 answers

I have found that all one needs to do is to go into tools/options/applications and change "Preview in Firefox" to "Use Adobe Acrobat (in Firefox") and you can easily change back to the previous mode.

I also actually love the Preview in Firefox, it allows you to open links in a Adobe document in a new tab and other sweet things.

gregjspm 0 solutions 1 answers

I agree, the default setting should be a normal download for PDFs. After installing v19.0, I immediately ran into a website where a PDF wouldn't load within the browser, I discovered this default setting and changed the action to "Always ask" so that I could get a proper version of the PDF file.

taolo 0 solutions 8 answers

hello, Axis

I understand the steps to rollback to the previous mode. Can you imagine 100s users calling our tech support line and asking why our app does not work suddenly? Having said that, may be this is our fault that we do not read the release notes carefully. Anyway, I need to find a way to read Firefox's pdf option in via JavaScript.

TL

Modified by taolo

Axis 2 solutions 46 answers

Rather than be repetitive my comments in a similar thread are here (about half way down the sreen):

https://support.mozilla.org/en-US/questions/950939

Regards, Axis

Modified by John99

Rich Pasco 0 solutions 30 answers

I agree, this was indeed an ugly surprise! Default behavior should never automatically change; any new features should only be enabled by consenting, deliberate opt-in. In my case, Acrobat suddenly stopped working after Firefox did an automatic update, and I had to search for this answer in the middle of an urgent project before I could continue working.

John99
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622 solutions 8022 answers

Good point richpasco
but you would do better adding such a comment to feedback. developers may review digests of feedback information, but will not see comments in this forum.

Rich Pasco 0 solutions 30 answers

john99, can you be more specific on where to add my comment: where is this "feedback" you mention, and how does one access it?

John99
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622 solutions 8022 answers

It is available by default as an icon or option top right on your Firefox toolbar, or by clicking/double clicking the blue link

Theoretically you could file a bug yourself for such a request, but it would have little chance of success, unless you are able to get support and interest for the idea in advance.

There may be developer's forums or mailing lists where you may be able to discuss this matter, but I would not know which ones may be applicable.

TicketSource 0 solutions 4 answers

We use embedded JavaScript in our PDFs enabling the customer to automatically print the PDF when it is opened.

It works in every other browser. It does not work in FF19 with pdfjs.

We're getting grief from our customers over this unannounced introduction.

Please explain this behaviour which is not consistent with other web browsers. I thought that was the job of IE???

Modified by TicketSource

John99
  • Top 25 Contributor
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622 solutions 8022 answers

Sorry TicketSource,
The purpose of this forum is answering simple support questions involving a user fix to Firefox.

We do not deal with requests for enhancement to Firefox software, or explaining the mysterious decisions made by developers. You will need to look elsewhere for an answer to that, as explained in my last post.

I realise this is not the answer you hoped for but not much I can do to help.