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can not open my firefox browser on my laptop

Posted

Try to vet online but the browser will not open.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Linux; U; Android 4.1.1; en-us; ASUS Transformer Pad TF700T Build/JRO03C) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Safari/534.30

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

You can use one of these to start Firefox in Safe mode to see if that works:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

See also: