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Pop-ups not being blocked

Posted

I have the latest Firefox (18.0.2) on Mac 10.7.5. A few days ago I updated it with the latest Java (7_13) because we use some software in my company that requires it.

Before the update, Firefox blocked two pop-up ads on my company's web site (www.lawtechnologynews.com).

After the update, the pop-ups are no longer blocked. I made sure the pop-up blocker is still enabled and that our domains are not excepted.

Any ideas?

I have the latest Firefox (18.0.2) on Mac 10.7.5. A few days ago I updated it with the latest Java (7_13) because we use some software in my company that requires it. Before the update, Firefox blocked two pop-up ads on my company's web site (www.lawtechnologynews.com). After the update, the pop-ups are no longer blocked. I made sure the pop-up blocker is still enabled and that our domains are not excepted. Any ideas?

Chosen solution

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.

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Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 11.5 r502
  • WebEx64 General Plugin Container Version 202
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Office Live Update v1.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • 5.1.10411.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1196 solutions 7853 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Chosen Solution

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.

I figured out that during my Java and Firefox updates, I somehow lost the ad blocker extension. Reinstalled that, and now it works fine.
auto78900 0 solutions 2 answers

Im using version 20.0.1 on windows and have the same problem, I have checked and its blocked ,but pop ups still keep popping up, please fix ?

Im using version 20.0.1 on windows and have the same problem, I have checked and its blocked ,but pop ups still keep popping up, please fix ?
auto78900 0 solutions 2 answers

how do you re-install the add blocker ?

how do you re-install the add blocker ?
the-edmeister
  • Top 10 Contributor
  • Moderator
3902 solutions 29455 answers

auto78900,

Please Ask a new question and provide the requested information.

auto78900, Please [https://support.mozilla.com/en-US/questions/new Ask a new question] and provide the requested information.