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my computer currently doesnt download anything. this problem just started today and i havent changed any settings what could be the problem and how do i fix it?


when i choose to download something when the save file or cancel option comes up i choose save file and it closes like i pushed cancel the download screen doesn't come up and i checked my settings and it should. even checking the downloads folder nothing is there. i don't understand what could have done this. i'm not even sure if its firefox's fault. can some one please help me?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • npsitesafety
  • Pando Web Plugin
  • np-mswmp
  • Unity Player 3.4.2f3
  • 4.0.60831.0
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
  • Adobe Shockwave for Director Netscape plug-in, version


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

  • Top 10 Contributor
  • Moderator
2046 solutions 8901 answers

hello, please see What to do if you can't download or save files.