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Keep hearing white noise when a flash video is playing

Posted

Whenever a flash video is playing (ie. Youtube) then I will hear white noise in the foreground and barely hear the original audio in the background. This also happens with facebook notifications and other flash sounds. I have checked my sound card and drivers and also switched the sound card over to see if this solves the problem but it seems to just be linked with Firefox at the moment

Whenever a flash video is playing (ie. Youtube) then I will hear white noise in the foreground and barely hear the original audio in the background. This also happens with facebook notifications and other flash sounds. I have checked my sound card and drivers and also switched the sound card over to see if this solves the problem but it seems to just be linked with Firefox at the moment

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • Octoshape embedded video plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.1.10329.0
  • iTunes Detector Plug-in
  • DivX Plus Web Player version 2.2.0.52
  • DivX VOD Helper Plug-in
  • Autograph Plugin for Firefox
  • Enables the interaction of Mathematica content with the latest installed version of Mathematica.
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NPWLPG
  • Adobe PDF Plug-In For Firefox and Netscape
  • Office Live Update v1.3

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
2973 solutions 13817 answers

Helpful Reply

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if downgrading to flash 10.3 (which is still supported) or disabling protected mode makes a difference.

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if [https://support.mozilla.org/en-US/kb/flash-113-crashes#w_solution-2-downgrade-to-flash-10-3 downgrading to flash 10.3] (which is still supported) or [http://forums.adobe.com/thread/1018071#TemporaryWorkaround disabling protected mode] makes a difference.
cor-el
  • Top 10 Contributor
  • Moderator
12298 solutions 113913 answers
See also: *http://kb.mozillazine.org/Flash#Troubleshooting

Question owner

Disabling protected mode didn't help but for the meantime I downgraded to 10.3 and it has worked. I shall just wait for the next security update then do a clean upgrade

Disabling protected mode didn't help but for the meantime I downgraded to 10.3 and it has worked. I shall just wait for the next security update then do a clean upgrade