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I have Firefox 18 but my gmail won't load.


I get an error message about cookies and I don't know what to do next.

The page isn't redirecting properly

         Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
 This problem can sometimes be caused by disabling or refusing to accept

Chosen solution

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • Picasa plugin


  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

Chosen Solution

hello, try to clear the cache & cookies from google.com and reload the page.

Question owner

Thanks, that worked fine! I also set Mozilla as the default browser after I cleaned the cache and the cookies.

Problem solved.

Modified by DWR46