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Firefox 18 will not open for until it unsuccessfully tries to load an update after Windows reboot every time.


Each time I reboot my computer, Firefox 18 will be working in the background after I double click the icon. It does not show up in the task manager. If I double click the icon several times some minutes later, it will finally open up all the windows. The first window will say that an update was unsuccessfully loaded, and it will try again. When that fails, then I close that window and I am good until I reboot again.

I have already tried resetting to default. I also completely uninstalled it with all my personal settings and then reinstalled it. The trouble remains.

Modified by Noah_SUMO

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Office Live Update v1.3
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Shalom Angelo 0 solutions 2 answers

Helpful Reply

Hey i have this problem on my laptop. Its a very annoying but usually these solution fixes it http://mzl.la/Mqh7m3.

Question owner

Thanks, That is not the first time I had to do that. I had just forgotten the process. I need to write these things down. Every time there is an update I have do go through these procedures.

Question owner

Nope the trouble is back again.

"The Update could not be installed (patch apply failed)"

Shalom Angelo 0 solutions 2 answers

What version of windows are you using? Also Check if you have full permission and check this:

Software that can cause updates to fail Other installed applications can disrupt the update process and cause the Software Update Failed error. See this forum topic for other causes and solutions.

Logitech QuickCam Spybot S&D TeaTimer

Other running programs that may interfere with the update process include:

Virus scanners, including Comodo Antivirus NOD32 AntiVirus and AVG AntiVirus Anti-spyware programs, including SpySweeper and Spyware Blaster Aqua Dock Gadwin Printscreen Azureus Vuze

Modified by Shalom Angelo

Question owner

I am running XP and I do have Norton Antivirus running. I have found a temporary fix for now. I just selected the "do not check for updates" box. Even checking the "ask me before updates" does it.

I will wait for FF19 to go mainstream and then manually load it and give it a shot then. I have spent too much of my life fixing a "new and better" version. :)