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Why can't I unselect the Save Passwords box

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Baldrick

Baldrick
Baldrick
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I use a 3rd party password manager (Norton) with Firefox and lately, Firefox keeps asking if I want to save passwords. When I go to options/security, the box is checked, but I can't deselect it because it's grayed out.

Any ideas on how to turn this feature off?

Thanks.

I use a 3rd party password manager (Norton) with Firefox and lately, Firefox keeps asking if I want to save passwords. When I go to options/security, the box is checked, but I can't deselect it because it's grayed out. Any ideas on how to turn this feature off? Thanks.

All Replies (2)

philipp
philipp
  • Moderator
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hello Baldrick, the norton addon is interfering with the password management in firefox - please see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-Bug-Norton-add-ons-trigger-Firefox-18-password-manager/td-p/888683

Baldrick
Baldrick Question owner
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Thanks madperson! Worked like a charm!