X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

My homepage keeps changing to western union.

Posted

I have a dell computer and I use windows. Also the homepage I try to change it to is google. The precise web adresse is http://uae.westernunion.com/WUCOMWEB/staticMid.do?method=load&countryCode=AE&languageCode=en&pagename=HomePage

If any one else has the problem please reply.

Chosen solution

if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under firefox/tools > addons > extensions or the programs section of the windows control panel and remove those entries.

in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

Remove a toolbar that has taken over your Firefox search or home page

How to fix preferences that won't save

Read this answer in context 4

Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; BRI/2; .NET4.0C; Tablet PC 2.0)

More Information

philipp
  • Top 10 Contributor
  • Moderator
2043 solutions 8891 answers

Chosen Solution

if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under firefox/tools > addons > extensions or the programs section of the windows control panel and remove those entries.

in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

Remove a toolbar that has taken over your Firefox search or home page

How to fix preferences that won't save

Question owner

It is working for the moment. If it stops working (ie it changes the homepage to WU) the I will reply back. THANKS.