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FireFox hardware acceleration in version 18.0.1 and 18.0 is broken and not ready for release to public.

Posted

FireFox releases including 18.0 and 18.0.1 are horribly unstable and immediately crash when launched with hardware acceleration enabled. Firefox 17.0.2 is fully functional with hardware acceleration enabled, although strangely 17.0.2 is slower and less responsive than the 17.0.1 version of FireFox.

I have the very latest nvidia and intel video drivers installed onto 64 bit Windows 7.

I have an ASUS laptop with nvidia optimus video. ASUS UX32VD-DB71

Intel HD Graphics 4000

NVIDIA GeForce GT 620M

Conclusion: FireFox hardware acceleration in version 18.0.1 and 18.0 is broken and not ready for release to public.


bp-ce49db43-77c2-4997-81be-655522130119 1/19/2013 5:47 PM

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bp-876aba82-228c-43f2-82fe-6e0972130119 1/19/2013 5:43 PM

bp-58f2241a-dd71-43de-911d-f0db72130119 1/19/2013 5:29 PM

bp-e351a168-5b5c-4dcc-a7fa-1e2692130119 1/19/2013 4:45 PM

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bp-ce743869-bb12-4242-b125-994592130119 1/19/2013 4:44 PM

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.01
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.10411.0
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.2.1
false
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage
google.com
browser.startup.homepage_override.buildID
20130116073211
browser.startup.homepage_override.mstone
18.0.1
browser.tabs.loadInBackground
false
browser.tabs.warnOnClose
false
dom.mozApps.used
true
extensions.lastAppVersion
18.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1353966601
places.history.expiration.transient_current_max_pages
104858
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics 4000
Adapter Description (GPU #2)
NVIDIA GeForce GT 620M
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter Drivers (GPU #2)
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM
Unknown
Adapter RAM (GPU #2)
1024
Device ID
0x0166
Device ID (GPU #2)
0x1140
Direct2D Enabled
no information
DirectWrite Enabled
false (6.1.7601.17789)
Driver Date
12-12-2012
Driver Date (GPU #2)
12-29-2012
Driver Version
9.17.10.2932
Driver Version (GPU #2)
9.18.13.1090
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic no information
Vendor ID
0x8086
Vendor ID (GPU #2)
0x10de
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics 4000)
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

hello bluetickle, i've incorporated your previous findings about the issue into a bug report that was filed for this kind of signature, but there hasn't been any development on it since.

if you want, you could also post your system's details and some of those crash ids into bug #829508, maybe it helps speeding things up a bit...

Question owner

One difference between the information from this finding and the other finding is the nvidia driver is newer.

I haven't found it yet, but I believe the solution may be somewhere in:

nvidia control panel/ manage 3d settings/ program settings/ mozilla firefox

Nvidia optimus is the software that manages which GPU driver is used, and the settings at the above path have paradoxical results.

Question owner

I wanted to give it a little time to make sure but version 18.0.1 has stopped crashing for me. I'm not sure why, but I think it was related to pressing the "Restore" button located in the nvidia control panel. Or it could be a coincidence, I'm not sure.

nvidia control panel/ manage 3d settings/ program settings/ mozilla firefox

alore 0 solutions 6 answers

bluetickle - thank you, I had exactly the same problem and that fixed it :) I had set FF to use the NVIDIA GPU because that way scrolling was a bit smoother. After restoring the settings, everything is back to normal. The only issue is that now it uses the Integrated graphics (HD4000) and scrolling is a bit choppy. Any ideas on that?

Sweet.Sorrow 0 solutions 1 answers

Helpful Reply

I can tell you right now something is wrong with Firefox & Nvidia driver. I am experiencing slow issue especially noticeable with jerking of the mouse.

FF17 no issue, FF18 with latest nvidia drivers slow issue, then while on FF18.0.2 then latest nvidia driver came out 314.07 the issue seems to be fix at least until FF19 came out then issue is back!

Currently running Windows 8 Pro Media Center 64 bit Firefox 19.0 Nvidia driver 314.07