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Auto updated to 18.0.1 but startup page says need to update so does facebook?

Posted

We have been using firefox forever and have the autoupdate enabled so help about shows we have 18.0.1 but recently facebook started showing a notice that we need to update on startup today got a page that says the same thing. Is the browser sending a different version number than the current update? or?

Chosen solution

hello paul, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.5.5. please refer to this article in order to reset the user-agent settings in firefox: Websites say that Firefox is outdated or incompatible even though it's the latest version

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • iTunes Detector Plug-in
  • Google Update
  • 5.1.10411.0
  • Picasa plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • CouponNetwork Coupon Activator
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Citrix ICA Client Plugin (Win32)
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Provides additional functionality on Facebook. See our web site for details.
  • Office Authorization plug-in for NPAPI browsers
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Yahoo Application State Plugin
  • Rhapsody Player Engine Plugin
  • Yahoo! activeX Plug-in Bridge
  • npsnapfish
  • McAfee Clinic Activator Plugin (1,0,0,5)

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729)

More Information

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philipp
  • Top 10 Contributor
  • Moderator
2048 solutions 8916 answers

Chosen Solution

hello paul, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.5.5. please refer to this article in order to reset the user-agent settings in firefox: Websites say that Firefox is outdated or incompatible even though it's the latest version