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Tigerlogic's Omnis Studio WebClient plugin crashes with FireFox 18.x.x release

Posted

Tigerlogic's Omnis Studio WebClient plugin 5.2.x.x FireFox Must be set to launch in 32Bit Mode. In FireFox 17.0.1 this was working fine, and now its just won't load at all.

Keeps crashing.

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 11.5 r502
  • iPhoto6
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Office Live Update v1.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The Omnis Webclient Plugin allows you to access Omnis Remote Forms via your Web Browser

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0.1
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
1Password
3.9.9
true
onepassword@agilebits.com
Cache Status
0.7.10
true
cache@status.org
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownloadHelper
4.9.13
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
WebSitePulse Current Status
1.15
true
wspcurrentstatus@websitepulse.com
WebSitePulse Site Recorder
1.5.12b
false
wsprecorder@websitepulse.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size_cached_value
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130116073211
browser.startup.homepage_override.mstone
18.0.1
extensions.lastAppVersion
18.0.1
gfx.blacklist.webgl.msaa
4
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1358312378
places.history.expiration.transient_current_max_pages
104019
places.last_vacuum
1299494810
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Device ID
0x a29
GPU Accelerated Windows
1/1 OpenGL
Vendor ID
0x10de
WebGL Renderer
NVIDIA Corporation -- NVIDIA GeForce GT 330M OpenGL Engine
AzureCanvasBackend
quartz
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSMIME
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSSSL
3.14.1.0 Basic ECC
3.14.1.0 Basic ECC
NSSUTIL
3.14.1.0
3.14.1.0
Enabled plugins
Find more information about browser plugins at mozilla.org.
Find updates for installed plugins at mozilla.com/plugincheck.
Help for installing plugins is available from plugindoc.mozdev.org.
Java Applet Plug-in
File: JavaAppletPlugin.plugin
Version: Java 7 Update 11
Displays Java applet content, or a placeholder if Java is not installed.
MIME Type Description Suffixes
application/x-java-vm-npruntime Java applet
application/x-java-applet;version=1.4.2 Java applet
application/x-java-applet;version=1.3 Java applet
application/x-java-applet;version=1.1.3 Java applet
application/x-java-applet;version=1.3.1 Java applet
application/x-java-applet;version=1.2 Java applet
application/x-java-applet;version=1.7 Java applet
application/x-java-applet;version=1.1 Java applet
application/x-java-applet;version=1.2.1 Java applet
application/x-java-applet;version=1.6 Java applet
application/x-java-vm Java applet
application/x-java-applet;version=1.2.2 Java applet
application/x-java-applet;jpi-version=1.7.0_11 Java applet
application/x-java-applet;version=1.5 Java applet
application/x-java-applet;version=1.1.1 Java applet
application/x-java-applet;javafx=2.2.4 Java applet
application/x-java-applet Basic Java Applets javaapplet
application/x-java-applet;version=1.4 Java applet
application/x-java-applet;version=1.4.1 Java applet
application/x-java-applet;version=1.1.2 Java applet
application/x-java-applet;deploy=10.11.2 Java applet
Shockwave Flash
File: Flash Player.plugin
Version: 11.5.502.146
Shockwave Flash 11.5 r502
MIME Type Description Suffixes
application/x-shockwave-flash Shockwave Flash swf
application/futuresplash FutureSplash Player spl
iPhotoPhotocast
File: iPhotoPhotocast.plugin
Version: 7.0
iPhoto6
MIME Type Description Suffixes
application/photo iPhoto 700
QuickTime Plug-in 7.7.1
File: QuickTime Plugin.plugin
Version: 7.7.1
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
MIME Type Description Suffixes
video/x-msvideo Video For Windows avi,vfw,vfw,avi,gvi,divx,vp6
audio/mp3 MP3 audio mp3,swa
audio/3gpp2 3GPP2 media 3g2,3gp2
audio/x-matroska Matroska/WebM file mkv,mka,webm
application/sdp SDP stream descriptor sdp
audio/mpeg3 MP3 audio mp3,swa
audio/mp4 MPEG-4 media mp4
audio/basic uLaw/AU audio au,snd,ulw
video/quicktime QuickTime Movie mov,qt,mqv
audio/x-aiff AIFF audio aiff,aif,aifc,cdda
audio/ac3 AC3 audio ac3
video/3gpp2 3GPP2 media 3g2,3gp2
audio/x-gsm GSM audio gsm
audio/x-caf CAF audio caf
application/x-sdp SDP stream descriptor sdp
video/mp4 MPEG-4 media mp4
video/sd-video SD video sdv
audio/x-wav WAVE audio wav,bwf
audio/wav WAVE audio wav,bwf
video/3gpp 3GPP media 3gp,3gpp
audio/x-aac AAC audio aac,adts
video/webm Matroska/WebM file mkv,mka,webm
video/x-mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
application/x-rtsp RTSP stream descriptor rtsp,rts
audio/x-mp3 MP3 audio mp3,swa
application/x-mpeg AMC media amc
audio/x-m4a AAC audio m4a
audio/x-tta True Audio tta
video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/msvideo Video For Windows avi,vfw,vfw,avi,gvi,divx,vp6
audio/AMR AMR audio AMR
audio/x-m4p AAC audio m4p
video/x-m4v Video m4v
audio/webm Matroska/WebM file mkv,mka,webm
video/x-flv Flash Video flv
audio/aiff AIFF audio aiff,aif,aifc,cdda
audio/vnd.qcelp QUALCOMM PureVoice audio qcp,qcp
audio/x-m4b AAC audio book m4b
audio/x-mpeg3 MP3 audio mp3,swa
video/x-matroska Matroska/WebM file mkv,mka,webm
audio/3gpp 3GPP media 3gp,3gpp
audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/x-ac3 AC3 audio ac3
audio/aac AAC audio aac,adts
video/avi Video For Windows avi,vfw,vfw,avi,gvi,divx,vp6
video/x-nuv NuppelVideo nuv
audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
SharePoint Browser Plug-in
File: SharePointBrowserPlugin.plugin
Version: 14.2.5
Microsoft Office for Mac SharePoint Browser Plug-in
MIME Type Description Suffixes
application/x-sharepoint Microsoft Office for Mac SharePoint Browser Plug-in
Microsoft Office Live Plug-in
File: OfficeLiveBrowserPlugin.plugin
Version: 12.3.5
Office Live Update v1.0
MIME Type Description Suffixes
application/officelive Office Live Update v1.0
Google Earth Plug-in
File: Google Earth Web Plug-in.plugin
Version: 6.0
The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
MIME Type Description Suffixes
application/geplugin Google Earth browser plugin
Omnis Webclient Plugin
File: webclient.plugin
Version: 5.0
The Omnis Webclient Plugin allows you to access Omnis Remote Forms via your Web Browser
MIME Type Description Suffixes
application/OMNIS-RCC-plugin Webclient Content smp
about:buildconfig
Build Machine
bld-lion-r5-062
Source
Built from http://hg.mozilla.org/releases/mozilla-release/rev/eecd28b7ba09
Build platform
target
i386-apple-darwin10
Build tools
Compiler Version Compiler flags
/usr/local/bin/ccache /builds/slave/rel-m-rel-osx64-bld/build/clang/bin/clang -arch i386 -Qunused-arguments -Qunused-arguments -Wall -Wpointer-arith -Wdeclaration-after-statement -Werror=return-type -Wtype-limits -Wempty-body -Wno-unused -Wno-overlength-strings -isysroot /Developer/SDKs/MacOSX10.6.sdk -fno-strict-aliasing -ffunction-sections -fdata-sections -pthread -DNO_X11 -pipe -DNDEBUG -DTRIMMED -g -O3 -fomit-frame-pointer
/usr/local/bin/ccache /builds/slave/rel-m-rel-osx64-bld/build/clang/bin/clang++ -arch i386 -Qunused-arguments -Qunused-arguments -Wall -Wpointer-arith -Woverloaded-virtual -Werror=return-type -Wtype-limits -Wempty-body -Werror=conversion-null -Wno-ctor-dtor-privacy -Wno-overlength-strings -Wno-invalid-offsetof -Wno-variadic-macros -Wno-c++0x-extensions -Wno-extended-offsetof -Wno-unknown-warning-option -Wno-return-type-c-linkage -Wno-mismatched-tags -isysroot /Developer/SDKs/MacOSX10.6.sdk -fno-exceptions -fno-strict-aliasing -fno-rtti -ffunction-sections -fdata-sections -fno-exceptions -std=gnu++0x -pthread -DNO_X11 -pipe -DNDEBUG -DTRIMMED -g -O3 -fomit-frame-pointer -Qunused-arguments
Configure arguments
--target=i386-apple-darwin10 --with-macos-sdk=/Developer/SDKs/MacOSX10.6.sdk --with-ccache --enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-official-branding --enable-warnings-as-errors
Build Machine
bld-lion-r5-062
Source
Built from http://hg.mozilla.org/releases/mozilla-release/rev/eecd28b7ba09
Build platform
target
x86_64-apple-darwin10
Build tools
Compiler Version Compiler flags
/usr/local/bin/ccache /builds/slave/rel-m-rel-osx64-bld/build/clang/bin/clang -arch x86_64 -Qunused-arguments -Qunused-arguments -Wall -Wpointer-arith -Wdeclaration-after-statement -Werror=return-type -Wtype-limits -Wempty-body -Wno-unused -Wno-overlength-strings -isysroot /Developer/SDKs/MacOSX10.6.sdk -fno-strict-aliasing -ffunction-sections -fdata-sections -pthread -DNO_X11 -pipe -DNDEBUG -DTRIMMED -g -O3 -fomit-frame-pointer
/usr/local/bin/ccache /builds/slave/rel-m-rel-osx64-bld/build/clang/bin/clang++ -arch x86_64 -Qunused-arguments -Qunused-arguments -Wall -Wpointer-arith -Woverloaded-virtual -Werror=return-type -Wtype-limits -Wempty-body -Werror=conversion-null -Wno-ctor-dtor-privacy -Wno-overlength-strings -Wno-invalid-offsetof -Wno-variadic-macros -Wno-c++0x-extensions -Wno-extended-offsetof -Wno-unknown-warning-option -Wno-return-type-c-linkage -Wno-mismatched-tags -isysroot /Developer/SDKs/MacOSX10.6.sdk -fno-exceptions -fno-strict-aliasing -fno-rtti -ffunction-sections -fdata-sections -fno-exceptions -std=gnu++0x -pthread -DNO_X11 -pipe -DNDEBUG -DTRIMMED -g -O3 -fomit-frame-pointer -Qunused-arguments
Configure arguments
--target=x86_64-apple-darwin10 --with-macos-sdk=/Developer/SDKs/MacOSX10.6.sdk --with-ccache --enable-application=browser --enable-update-channel=release --enable-update-packaging --enable-official-branding --enable-warnings-as-errors

Question owner

I have a growing client-base that is not very technical that is experiencing this very issue everyday now.

We are running wild here fielding support calls and instructing our clients to downgrade their FireFox installations to 17.0.1.

What has changed in the plugin side of things that can cause such a disastrous outcome...?

Anyone out there... H E L P...! ! !