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Cannot print, open print preview, or get into page setup

Posted

I cannot print from Firefox, open print preview or get into the page setup menu. When I click on print, it just sits there with the circle icon waiting.

Chosen solution

You may want to check the manufacturer's website for updates for your printer,

Read this answer in context 0

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17

More Information

I have tried everything I can think of...
- Changed default printer
- Reset printer (about:config)
- Removed and re installed Firefox (and cleared user settings)
Nothing has resolved the problem. Any thoughts?

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

Please see Fix printing problems in Firefox and also please provide a screenshot to diagnose easier.

Question owner

Interesting... I can't print from Firefox, Safari, or Chrome. However, I don't seem to have any issues from other applications (Word, etc.)

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

Chosen Solution

You may want to check the manufacturer's website for updates for your printer,

Modified by Andrew

Question owner

But I set a different printer as my default, and still wasn't able to print.

Question owner

I'm not sure how or why.. but my printer driver must have been at fault. I have a Brother MCF printer... I uninstalled and reinstalled (from Brother) and I'm able to print again.  :) Happy days!!!