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I receive "caution" when accessing site that I consider safe. I want to eliminate that notice for this one site.


I am using a website that I consider safe, yet, each time I visit it I receive the warning box telling me the site could be unstable. I recall there is some place to enter the website so that it is allowed and such warnings are eliminated but I can't remember where/how.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • npsitesafety
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • 4.1.10329.0
  • GEPlugin
  • Google Updater pluginhttp://pack.google.com/
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • npmnqmp 989898989877
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Yahoo Application State Plugin version
  • Java(TM) Platform SE binary
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

  • Top 10 Contributor
416 solutions 4927 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Question owner

Thank you for your prompt response and suggestion. However, this is not what I am looking for. I may have been unclear.

What I look for is not to reset back to original but where I am able to enter a website address that tells my computer it is a safe site. I know I had this feature but now cannot find it.

Perhaps what I search was for another purpose, but I know there was something along those lines. Updates might have replaced it.

If there is another possible solution, I would appreciate hearing. Thank you.