Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My computer crashed, and was reformated, how do I use mozilla recovery key to renew my settings?

Whole computer reformated, and I have installed Mozilla Firefox again. I have a recovery key, and I am trying to find where to insert the key to recover my settings...can you direct me? Thanx

Whole computer reformated, and I have installed Mozilla Firefox again. I have a recovery key, and I am trying to find where to insert the key to recover my settings...can you direct me? Thanx

Chosen solution

You need to add your current installation to your Sync account.
https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync

Read this answer in context 👍 0

All Replies (1)

Chosen Solution

You need to add your current installation to your Sync account.
https://support.mozilla.com/en-US/kb/add-a-device-to-firefox-sync