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Firefox suddenly disappears, but still running

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Shar35

Shar35
Shar35
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Firefox suddenly disappears from the screen and the icon too, while it is still running. When I try to reopen it, a window pops up to warn that Firefox is still running. I have to close the session from Task Manager (End Process firefox.exe from Processes tab). This happens only on my account. I do not experience this problem on a different account.

I have XP sp3.

Firefox suddenly disappears from the screen and the icon too, while it is still running. When I try to reopen it, a window pops up to warn that Firefox is still running. I have to close the session from Task Manager (End Process firefox.exe from Processes tab). This happens only on my account. I do not experience this problem on a different account. I have XP sp3.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

See also:

Shar35
Shar35 Question owner
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Disabling hardware acceleration resolved the problem. Thanks.