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Why doesn't Kaspersky Password Manager 6.0.1.55 not work with Firefox?

Posted

Following Firefox update to 17.0.1 my Kaspersky P/M 6.0.1.54 was noted as being incompatible. I since downloaded a patch to upgrade the P/M to 6.0.1.55. This appears in my list of add-ons but when a password is required it is not filled in as it was before the Firefox update. Also P/M 6.0.1.54 appears on the Extensions tab as (disabled) but I can't get proper instruction from Help on how to get rid of it. Any help you can provide would be appreciated. Thank you. On the Installed plugins information in the box below I do not see the P/M 6.0.1.54 in the list. However it appears in the Plugins tab in the Add-ons Manager.

Chosen solution

hello hwleo, have you trie updating your kaspersky programs?

http://support.kaspersky.com/8447

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.5 r502
  • Sony Reader Application Detector Plugin
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Autofill Engine for Gecko and Webkit-based web browsers
  • Photodex Presenter Plugin 5,00,0,3280
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • NPWLPG
  • GEPlugin
  • Plug-in for detecting Nero Kwik Media.
  • A component of your photo software powered by RocketLife
  • CANON iMAGE GATEWAY Mycamera Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Freecorder 62.1.9true{132E58DE-22BF-44CA-A061-7FCE1E8BA1EC}Anti-Banner12.0.1.324falseKavAntiBanner@Kaspersky.ruHP Smart Web Printing4.60falsesmartwebprinting@hp.comKaspersky URL Advisor12.0.1.324falselinkfilter@kaspersky.ruLG Air Sync1.0false{00ADD29A-66F4-4f22-BCC0-4C1D29DA647B}Password Manager plugin6.0.1.54false{72CA2996-F580-47DF-98FF-0B853D09CEC8}Virtual Keyboard12.0.1.324falsevirtualKeyboard@kaspersky.ru
Important Modified Preferences
Name
Value
browser.cache.disk.capacity358400browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size.use_old_maxfalsebrowser.cache.disk.smart_size_cached_value358400browser.places.smartBookmarksVersion4browser.startup.homepagehttp://home.mytelus.com/telusen/portal/index.aspxbrowser.startup.homepage_override.buildID20121128204232browser.startup.homepage_override.mstone17.0.1extensions.lastAppVersion17.0.1keyword.URLhttp://www.google.com/search?q=network.cookie.prefsMigratedtrueplaces.database.lastMaintenance1354808799places.history.expiration.transient_current_max_pages80492privacy.popups.showBrowserMessagefalseprivacy.sanitize.migrateFx3Prefstruesecurity.csp.enablefalsesecurity.warn_viewing_mixedfalsesecurity.warn_viewing_mixed.show_oncefalse
Graphics
Adapter DescriptionNVIDIA GeForce 8500 GTVendor ID0x10deDevice ID0x0421Adapter RAM256Adapter Driversnvd3dum nvwgf2um,nvwgf2umDriver Version8.17.12.9619Driver Date3-6-2012Direct2D EnabledtrueDirectWrite Enabledtrue (6.1.7601.17789)ClearType ParametersGamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 WebGL RendererGoogle Inc. -- ANGLE (NVIDIA GeForce 8500 GT) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)GPU Accelerated Windows2/2 Direct3D 10
AzureCanvasBackenddirect2dAzureFallbackCanvasBackendcairoAzureContentBackenddirect2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.24.9.2NSS3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS Util3.13.6.03.13.6.0NSS SSL3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS S/MIME3.13.6.0 Basic ECC3.13.6.0 Basic ECC

adampeebleswrites 1 solutions 14 answers

Chosen Solution

hello hwleo, have you trie updating your kaspersky programs?

http://support.kaspersky.com/8447

Question owner

Yes I have installed the Kaspersky Password Manager patch released earlier this month and the problem I was having seems to be solved.