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Firefox won't allow me to import my bank transactions into Quicken, how can I fix this?

Posted

What is suppose to happen is that I login to my bank. Click on download transactions. It asks me for directions as to what I want to download and to what program. Then it begins the download process and is suppose to open Quicken, which opens the file that I am using and all my transactions are dumped into the file, where I can do what I need to with them. -- When I upgraded Firefox a few months again, I was unable to open the quicken file. It would open the program,but would not open the actual file.

I believe that it downloaded the transactions, have no clue as to where. I contacted Quicken.. After much conversation they told me that this is due to Firefox preventing the file to open..Since then I have been using I.E. which is a pain to use I am using a laptop, windows 7, Firefox

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Bitdefender QuickScan Web Netscape Plugin
  • 5.1.10411.0
  • NPWLPG
  • BlackBerry WebSL Browser Plug-In
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • Motive Plugin for Mozilla Browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Google Updater pluginhttp://pack.google.com/
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

none available

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Such files that are passed to external programs are usually downloaded to the system temp folder (%TEMP% or %TMP%).

You may need to check your Anti-virus software if this isn't working properly.

rosiemate 0 solutions 2 answers

Me too Firefox will not allow me to rebalance my profolio. I have tried disabling Zone Alarm fire wall but that does work.

rosiemate 0 solutions 2 answers

sorry "that does not work."