X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

video slows after viewing several videos on Win 7 but not on XP

Posted

I have only viewed several videos one at a time on Xhamster.com but after a few videos on Win 7 quad system, they slow down to un-viewable (not buffering problem, buffering continues), then after about 30 minutes to an hour, they go back to normal. This does not happen on my XP quad system. If I restart Firefox after it is functioning normally, I go through the same problem only on the Win 7 quad system.

Chosen solution

I think I took the easy way out. I just uninstalled Firefox and then downloaded and reinstalled and just added DownloadHelper. It seems to have worked. I just did an extended test and no slow down.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • VLC media player Web Plugin 2.0.2
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Picasa plugin
  • Shockwave Flash 11.3 r300
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • 4.1.10329.0
  • DivX Plus Web Player version 2.2.0.52
  • GEPlugin
  • Google Updater pluginhttp://pack.google.com/
  • DivX VOD Helper Plug-in
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DivX® Content Upload Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8891 answers

hello remmeler, please Update Firefox to the latest version & also update all of your plugins and see if this already addresses the issue...

Modified by philipp

cor-el
  • Top 10 Contributor
  • Moderator
10748 solutions 96724 answers

Which security software (firewall, anti-virus) do you have?

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Question owner

I checked and I was using the latest Firefox on the Windows 7 system, but I did update it on the XP system after madperson's suggestion.

I am running the standard windows firewall and avast on both systems that automatically update (to answer the second suggestion) There are no rules in the firewall settings for Firefox.

There are some for WinTV and Win Live Sync and diagnostics and UPnP framework and remote assistance and Cyberlink Power DVD and file and printer sharing and Google Talk and Hardware Monitor Pro and file and printer sharing, but those all look pretty standard.

I ran the same routine on both systems at the same time and viewed different videos randomly and duplicated on the XP system until it slowed down on playback on Win 7. I continued on the XP system and it did not slow down.

cor-el
  • Top 10 Contributor
  • Moderator
10748 solutions 96724 answers

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Question owner

I think my easiest option is to uninstall Firefox completely and just re-install after a reboot. What do you think?

cor-el
  • Top 10 Contributor
  • Moderator
10748 solutions 96724 answers

You can still first give a new profile a try to see if that helps.

If not then your problem may be more likely caused by security software (firewall, anti-virus).

Chosen Solution

I think I took the easy way out. I just uninstalled Firefox and then downloaded and reinstalled and just added DownloadHelper. It seems to have worked. I just did an extended test and no slow down.