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reformatted 2 computers need bookmarks back from sync

Posted

i was having problems with firefox 16 and it kept freexing and not responding .. so i removed it and reinstalled ... i forgot that i had also reformatted my mac that had the bookmarks synced .. does the sync backup my bookmarks on cloud?

so i can restore them ?

i was having problems with firefox 16 and it kept freexing and not responding .. so i removed it and reinstalled ... i forgot that i had also reformatted my mac that had the bookmarks synced .. does the sync backup my bookmarks on cloud? so i can restore them ?

Chosen solution

Sorry, but when you requested a new Recovery Key your data was deleted from the Sync Server. A warning message should have been sent when you first hit the button to get a different Recovery Key.

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More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40089 answers

You need three things to connect a "new device" to your Sync account to recover your data from the Sync Server.

  1. Username = email address you used when you first setup Sync
  2. Password for that account.
  3. Sync Key / Recovery Key

If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

You need three things to connect a "new device" to your Sync account to recover your data from the Sync Server. # Username = email address you used when you first setup Sync # Password for that account. # Sync Key / Recovery Key If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

Question owner

i was having problems remembering my login password etc

then i had it resent to me

the recovery key didn't match so i req a new one .. i got in but none of my bookmarks are there

i was having problems remembering my login password etc then i had it resent to me the recovery key didn't match so i req a new one .. i got in but none of my bookmarks are there
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40089 answers

Chosen Solution

Sorry, but when you requested a new Recovery Key your data was deleted from the Sync Server. A warning message should have been sent when you first hit the button to get a different Recovery Key.

Sorry, but when you requested a new Recovery Key your data was deleted from the Sync Server. A warning message should have been sent when you first hit the button to get a different Recovery Key.

Question owner

crap ok thanx anyway

thank you for the prompt responses

crap ok thanx anyway thank you for the prompt responses