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century link email no longer allows access to message content box. They said it was Mozilla's problem.Works with Chrome and other browsers.

  • 2 replies
  • 1 has this problem
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  • Last reply by Lini
  • Archived

I strong prefer Firefox and have used for the last 2 years. This week I attempted to reply to an email and found that I could not lay my cursor in the email message box. Everything else is working. I just can't type an email message. To: From: and Subject are fine, it's just the main message area.

I strong prefer Firefox and have used for the last 2 years. This week I attempted to reply to an email and found that I could not lay my cursor in the email message box. Everything else is working. I just can't type an email message. To: From: and Subject are fine, it's just the main message area.

All Replies (2)

hello Lini, when you check in firefox > help > about firefox, are you already on version 17.0.1?

Thanks so much! I thought I was on the most recent version but apparently not. This resolves the problem! Lini