Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

I have a folder named 'Downloads' and when I save to it, another folder with the same name appears within it.

  • 1 reply
  • 1 has this problem
  • Last reply by cor-el

more options

Using FF 17.

I have a folder named 'Downloads' in the folder list under the main HD header. Setting the 'Save to' folder name to 'Downloads' results in a 'Save files to' destination of C:\Downloads\Downloads.

How do I fix this short of going back to an earlier version of FF?

All Replies (1)

more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.