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I have an 'Intel(R) G33/G31 Express Chipset Family' internal graphics card which is supported by every other browser expect Firefox. I'm running Windows8

Posted

I'm having trouble understanding why h/w acceleration is not supported for my graphics card. I have an 'Intel(R) G33/G31 Express Chipset Family' internal card. Firefox says 'Blocked for your graphics driver version' under troubleshooting information. I'm running Firefox 18 beta under Win8x64. So, here's the trouble. When i was running Windows7x64, h/w acceleration was available only under chrome & that was limited too. I never really complained because i understood my card was about 5 years old. When i moved to Windows8, i was planning on getting a new graphics card, but to my surprise Intel had released new drivers for this version of windows & suddenly i was getting full acceleration under IE & Chrome & Adobe flash is also playing h/w accelerated videos. It would be helpful if someone could tell me why only Firefox seems to have a problem.

Chosen solution

Hi,

Please see this.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0
User Agent
Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Feedback
1.2.2
true
testpilot@labs.mozilla.com
IDM CC
7.3.31
true
mozilla_cc@internetdownloadmanager.com
LastPass
2.0.0
true
support@lastpass.com
Load Tabs Progressively
1.6.1
true
loadTabsProgressively@ithinc.cn
Xmarks
4.1.3
true
foxmarks@kei.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121128060531
browser.startup.homepage_override.mstone
18.0
dom.mozApps.used
true
extensions.lastAppVersion
18.0
network.cookie.cookieBehavior
1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1354162746
places.history.expiration.transient_current_max_pages
80272
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0)
Adapter Drivers
igdumd64 igdumd32
Adapter RAM
Unknown
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Device ID
0x29c2
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (6.2.9200.16433)
Driver Date
10-1-2012
Driver Version
8.15.10.2697
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic no information
Vendor ID
0x8086
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0))
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSSMIME
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSSSL
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSUTIL
3.14.0.1
3.14.0.1

dumdidadida 172 solutions 1436 answers

Chosen Solution

Hi,

Please see this.

Helpful Reply

Ok.. thanks for your reply & the last sentence on the link you mentioned just answers my question.. It emphatically states about my card. I guess that's it then. So, long Firefox...