FF not connecting to web- This "Network Connections" message pops up: Error 623: The system could not find the phone book entry for this connection. Any ideas?
About a month ago I could no longer connect to the internet on our PC. Every time I clicked on the Firefox icon the Netscape sign-on window would pop up. I would try to close it but it would pop up over and over again. If I tried to close it a dozen or so times eventually Firefox would open up but it would never connect. Just today I moved my Netscape file to the recycle bin. No longer does the Netscape sign-on window pop up but following Network Connection error message pops up: "Error 623: The system could not find the phone book entry for this connection".. This error window behaves the same way the Netscape sign-on window used to behave. Every time I click to close it it pops open again. After numerous clicks Firefox opens up but it never connects.
Modified by jimmythaiss1
Additional System Details
Every time Firefox opened
This started when...
About a month ago out of the blue. It never happened before.
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- User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:126.96.36.199) Gecko/20120306 Firefox/3.6.28
Do you have this error message on a Mac computer or on a Windows computer?
I've only seen this error mentioned on a Windows computer.