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How do I get rid of mystart.incredibar.com?

Posted

Picked up this useless search bar accidentally and can't get rid of it. Blocking the url with Avast just prevents Firefox from opening. Can't find a program with this name to delete. Plugin does not appear in Add-ons file. Any suggestions that work would be most helpful.

Thanks in advance, BAB

Chosen solution

Eliminating mystart.incredibar.com from Firefox instructions can be found here: http://www.im-infected.com/hijacker/mystart-by-incredibar-mystart-incredibar-com.html.

In summary, check IE to see if the annoying incredibar is also showing up there as the default browser. If so, you need to delete mystart.incredibar from the Add/Remove function and the registry. Read the above reference first, especially if you don't know much about the registry (which is my cirmcumstance.

If, however, Firefox is the only browser affected, open Firefox and type about:config in the address bar. Click on yes I'll be careful. In the Search field type "mystart". A list will open below; right click on each line in the list and push Reset. Then add ".incredibar" in the search field. Repeat resetting each item in the list. Then add ".com" in the search field and repeat. Then remove the "mystart.incredibar.com" from the search field and type "incredibar", and reset each line in the list. Sneaky little bastard, isn't it?

Then check your extensions for something new and/or suspicious.

Restart Firefox (I also restarted the computer) and mystart.incredibar should be no more. You may have to reselect your preferred search engine. If the above doesn't work, try eliminating the spyware with Malwarebytes, or similar. SpyBot found the incredibar but couldn't remove it from Firefox.

Best of luck, BAB

Read this answer in context 35

Additional System Details

This happened

Every time Firefox opened

This started when...

I downloaded a free program. Apparently it wasn't so free.

Installed Plug-ins

  • npsitesafety
  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 4.1.10329.0
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.0.198
  • GEPlugin
  • Picasa plugin
  • Pando Web Installer
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp
  • Windows Multimedia Services DRM Store Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

See above.

iamjayakumars
  • Top 10 Contributor
416 solutions 4930 answers

Uninstall it from Add/Remove - Control Panel

Helpful Reply

Good idea. Unfortunately, this is a malware product and does not appear in All Programs, nor on the Add/Remove panel.

Thanks anyway, though, BAB

cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96858 answers

See also:

Chosen Solution

Eliminating mystart.incredibar.com from Firefox instructions can be found here: http://www.im-infected.com/hijacker/mystart-by-incredibar-mystart-incredibar-com.html.

In summary, check IE to see if the annoying incredibar is also showing up there as the default browser. If so, you need to delete mystart.incredibar from the Add/Remove function and the registry. Read the above reference first, especially if you don't know much about the registry (which is my cirmcumstance.

If, however, Firefox is the only browser affected, open Firefox and type about:config in the address bar. Click on yes I'll be careful. In the Search field type "mystart". A list will open below; right click on each line in the list and push Reset. Then add ".incredibar" in the search field. Repeat resetting each item in the list. Then add ".com" in the search field and repeat. Then remove the "mystart.incredibar.com" from the search field and type "incredibar", and reset each line in the list. Sneaky little bastard, isn't it?

Then check your extensions for something new and/or suspicious.

Restart Firefox (I also restarted the computer) and mystart.incredibar should be no more. You may have to reselect your preferred search engine. If the above doesn't work, try eliminating the spyware with Malwarebytes, or similar. SpyBot found the incredibar but couldn't remove it from Firefox.

Best of luck, BAB

bobhelms59 0 solutions 1 answers

Thank you so much, this shit was irritating and nothing else i tried seemed to work.

fatasp 0 solutions 2 answers

Worked great. Thank you.Thank you. Thank you.

mimi7665 0 solutions 1 answers

Omg Thank youuuuuuu!!! it was incredibly well hidden what a ****** sh**

iamjayakumars
  • Top 10 Contributor
416 solutions 4930 answers

In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

fatasp 0 solutions 2 answers

Thank you for your response. I had already done as you suggested. The incr>> virus is much mor complicated than that. It requires changing registry entries and another user sent me instructions for that and it worked. Thanks for the response.

Question owner

Incredibar seems to be making a comeback. Glad to help remove this junk.

Moderator: if I could figure out how to close this thread, as my problem was solved sometime ago.

BAB

cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96858 answers

OK, I will lock the thread if you no longer want others to use it.

To the others that have posted here: please create a new thread if you still have issues with incredibar/mail