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An update was downloaded without my permission, and it says Install pending... how do I prevent it from installing?

Posted

I made the mistake of clicking "check for updates" because it instead downloaded the update. I have my settings set to "check for updates but let me choose whether to install them" but the "Check for Updates" button does not allow me to choose... they're downloaded immediately.

This is a serious violation of my trust in Firefox and I will not allow these updates to be installed. If I can't stop them... I will uninstall Firefox and wash my hands of Mozilla permanently.

Firefox 14.0.1 Mac OS X 10.7.5

I made the mistake of clicking "check for updates" because it instead downloaded the update. I have my settings set to "check for updates but let me choose whether to install them" but the "Check for Updates" button does not allow me to choose... they're downloaded immediately. This is a serious violation of my trust in Firefox and I will not allow these updates to be installed. If I can't stop them... I will uninstall Firefox and wash my hands of Mozilla permanently. Firefox 14.0.1 Mac OS X 10.7.5

Chosen solution

If files already have been downloaded then remove the files in the updates and updates/0 folder in the Firefox application folder.

You can also delete active-update.xml and possibly updates.xml (this will clear the update history).

Read this answer in context 6

Additional System Details

This happened

Just once or twice

This started when...

Just now.

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • Shockwave Flash 11.4 r402
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 5.1.10411.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:14.0) Gecko/20100101 Firefox/14.0.1

More Information

Application Basics
Name
Firefox
Version
14.0.1
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Download YouTube Videos as MP4 and FLV
1.4.7
true
{b9bfaf1c-a63f-47cd-8b9a-29526ced9060}
DownThemAll!
2.0.15
true
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
F.B. Purity - Cleans Up Facebook
7.9.5
true
fbp@fbpurity.com
Facebook Disconnect
2.1.3
true
facebook@disconnect.me
Flash Video Downloader Youtube Downloader
3.7.6
true
artur.dubovoy@gmail.com
Google Disconnect
2.4.2
true
google@disconnect.me
Twitter Disconnect
2.1.2
true
twitter@disconnect.me
Important Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.link.open_newwindow
2
browser.places.smartBookmarksVersion
4
browser.search.update
false
browser.startup.homepage
about:blank
browser.startup.homepage_override.buildID
20120713134347
browser.startup.homepage_override.mstone
14.0.1
browser.tabs.autoHide
true
browser.tabs.warnOnClose
false
browser.tabs.warnOnOpen
false
extensions.lastAppVersion
14.0.1
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d9
3
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Vendor ID
0x1002
Device ID
0x944a
WebGL Renderer
ATI Technologies Inc. -- ATI Radeon HD 4850 OpenGL Engine -- 2.1 ATI-7.32.12
GPU Accelerated Windows
2/2 OpenGL
AzureBackend
quartz
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC

Tyler Downer
  • Top 25 Contributor
  • Administrator
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1218 solutions 7977 answers

Helpful Reply

The check for update but don't don't install only applies to automatic updates. It doesn't apply if you click the update button yourself. Also, running such an old version of Firefox leaves you at serious risk for attack or loss of personal information. You should update to 16.0.2 immediately to stay secure.

The check for update but don't don't install only applies to automatic updates. It doesn't apply if you click the update button yourself. Also, running such an old version of Firefox leaves you at serious risk for attack or loss of personal information. You should update to 16.0.2 immediately to stay secure.

Question owner

The "check for update but don't don't install" should apply to all update checks, run by me manually or automatically... because that is how I want it. If I didn't want it that way, why did I set it to that in the settings? Because I thought it might be fun?

Additionally, the button says "check for updates" not "install updates." Either Mozilla should change the name of the button or change it so the settings apply to it as well, as I had assumed it had.

I am not necessarily opposed to the update, but I am definitely opposed to it being forced on me despite my preference being indicated via the settings.

What I was forced to do was un-install Firefox in its entirety then re-install the 14.0 version, and that's the version I shall use for the forseeable future, until I can be assured the makers of Firefox will not wilfully ignore my wishes again.

The "check for update but don't don't install" should apply to '''all''' update checks, run by me manually or automatically... because that is how I want it. If I didn't want it that way, why did I set it to that in the settings? Because I thought it might be fun? Additionally, the button says "check for updates" not "install updates." Either Mozilla should change the name of the button or change it so the settings apply to it as well, ''as I had assumed it had.'' I am not necessarily opposed to the update, but I am definitely opposed to it being forced on me despite my preference being indicated via the settings. What I was forced to do was un-install Firefox in its entirety then re-install the 14.0 version, and that's the version I shall use for the forseeable future, until I can be assured the makers of Firefox will not wilfully ignore my wishes again.
Tyler Downer
  • Top 25 Contributor
  • Administrator
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1218 solutions 7977 answers

Please remember that by using an old and out of date version of Firefox you are leaving yourself open to many known security vulnerabilities that are being exploited in the wild. Not updating is simply leaving yourself open to these attacks (which anti-virus and firewall won't protect you from 100%).

The update button could have a better wording, I know this is something that is being discussed, so I'd suggest you update to 16.0.2, and when the button is changed you'll have to update to a newer version anyway to get that change.

Please remember that by using an old and out of date version of Firefox you are leaving yourself open to many known security vulnerabilities that are being exploited in the wild. Not updating is simply leaving yourself open to these attacks (which anti-virus and firewall won't protect you from 100%). The update button could have a better wording, I know this is something that is being discussed, so I'd suggest you update to 16.0.2, and when the button is changed you'll have to update to a newer version anyway to get that change.

Question owner

Sorry but no. I need to see concrete action taken regarding this issue before I change anything. I don't trust Mozilla at the moment, because apparently my wishes (in the form of settings) are to be ignored at will.

Blatantly misleading functions in software demands a fix, not a discussion or consideration of a fix. There's clearly a flaw, it needs to be dealt with.

Sorry but no. I need to see concrete action taken regarding this issue before I change anything. I don't trust Mozilla at the moment, because apparently my wishes (in the form of settings) are to be ignored at will. Blatantly misleading functions in software demands a fix, not a discussion or consideration of a fix. There's clearly a flaw, it needs to be dealt with.
cor-el
  • Top 10 Contributor
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12274 solutions 113676 answers

Chosen Solution

If files already have been downloaded then remove the files in the updates and updates/0 folder in the Firefox application folder.

You can also delete active-update.xml and possibly updates.xml (this will clear the update history).

If files already have been downloaded then remove the files in the updates and updates/0 folder in the Firefox application folder. *http://kb.mozillazine.org/Installation_directory */Applications/Firefox.app/updates You can also delete active-update.xml and possibly updates.xml (this will clear the update history).
beededea 0 solutions 5 answers

There are two issues here: being able to delete/prevent the downloaded files is the resulting issue which has been resolved here but the main issue ignored - is that the wording of the button is incorrect or at best ambiguous.

The button should be worded "download latest update"

I run a stable system, and nothing is upgraded before it is checked and tested. I need to know the latest version so I clicked upon "check latest version" as I need to know which version... but nothing more -

Reason: so I may see whether my plugins are compatible to the next stable version of FF.

Aberrant behaviour: It downloaded the next version which I specifically did not want to do.

This needs to be fixed.

There are two issues here: being able to delete/prevent the downloaded files is the resulting issue which has been resolved here but the main issue ignored - is that the wording of the button is incorrect or at best ambiguous. The button should be worded "download latest update" I run a stable system, and nothing is upgraded before it is checked and tested. I need to know the latest version so I clicked upon "check latest version" as I need to know which version... but nothing more - Reason: so I may see whether my plugins are compatible to the next stable version of FF. Aberrant behaviour: It downloaded the next version which I specifically did not want to do. This needs to be fixed.
the-edmeister
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3927 solutions 29605 answers

If you merely want to know the version of Firefox you are currently using, open Help > Troubleshooting Information.

If you merely want to know the version of Firefox you are currently using, open Help > Troubleshooting Information.
cor-el
  • Top 10 Contributor
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12274 solutions 113676 answers

Hi beededea

Are you on Mac as just like the creator of this thread?

Plugins are usually compatible with the current Firefox release, but if you mean extensions then things may be different.

Hi beededea Are you on Mac as just like the creator of this thread? Plugins are usually compatible with the current Firefox release, but if you mean extensions then things may be different.

Modified by cor-el