Why are key functions, such as the "back" button, missing from Firefox after involuntary update?
I noticed that there is a new version of Firefox on my computer, different from the last time I had my computer on. There are few issues that I have noticed thus far. 1) The back" and "forward" buttons are disabled. 2) Whenever I open a website the address bar is missing the URL. 3) Firefox doesn't save my tabs and I lost all of my tabs from the previous session.
Please help me. This makes browsing a frustrating task.
All Replies (2)
Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
You can check for problems with the places.sqlite database file in the Firefox Profile Folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
See also:
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- http://kb.mozillazine.org/Corrupt_localstore.rdf
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
- http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
If you keep having problems with your current Firefox Profile Folder then try to create new profile or reset Firefox.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
You can also try to reset Firefox:
Want to add that I tried to send a message on Facebook and that doesn't go through. The text stays in the field, the REPLY button is "blank" just like the back and forth buttons.