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Cannot successfully download the latest version of firefox and now my old version will not open at all, something about get info enabling

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  • Last reply by ideato

ebarrow
ebarrow
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When I try to drag the firefox Icon into my applications menu after downloading, this appears:

The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.

I've tried doing the adjusting because Read Only does appear, but I can't use the drag menu and the usernames are just grayed out.

When I try to drag the firefox Icon into my applications menu after downloading, this appears: The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again. I've tried doing the adjusting because Read Only does appear, but I can't use the drag menu and the usernames are just grayed out.

All Replies (1)

ideato
ideato
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Hello ebarrow

If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:

1. Download with your safari a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

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